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San Francisco 90-90-90 Targets (2015)

93%

79%

91%

*corresponding 2015 care continuum data will be published in the fall

Source: Provided by San Francisco Department of Public Health

San Francisco HIV Care Continuum (2014) PLHIV: 16,200

93%

69%

65%

60%

Mayor's Message

"San Francisco is a national leader in treatment, housing and care for those living with HIV/AIDS, and we remain committed to providing hope, finding a cure, and one day bringing an end to this epidemic. We have the world's best health care, top scientists, compassionate policies, community advocacy and the public-private partnerships needed to make it a reality. Zero is within reach."

Edwin Lee
Mayor of San Francisco, USA
HIV Services
AIDS HEALTH CARE FOUNDATION “MAGIC JOHNSON” CLINIC

518 A Castro Street, San Francisco, CA 94114

415-552-2814

Hour of Operation: 8:30 a.m. to 5:30 p.m., Wednesday and Friday (lunch from 12 noon to 1 p.m.).

Eligibility: Letter of HIV diagnosis, proof of income, and photo identification, proof of San Francisco residence.

Registration: Call for intake.

Fee: Varies according to service; accepts sliding scale payments, Medi-Cal, and private insurance, Medi-Care and no insurance

Waiting: Less than two weeks for new patients; same or next day urgent care appointments available for existing patients.

Primary Services: Provides HIV adult primary care, including testing and treatment for HIV, tuberculosis, other STDs, as well as adult immunizations for clients; offers psychological services for clients; HIV, STD and general health education; and HIV, STD prevention and outreach programs.

DEPARTMENT OF PUBLIC HEALTH - SAN FRANCISCO SILVER AVENUE FAMILY HEALTH CENTER

1525 Silver Avenue, San Francisco, CA 94134

HEALTH CENTER: 415-657-1710

MEDICAL HOTLINE: 415-657-1755

HIV TESTING: 415-657-1771

415-467-3320

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday through Friday (mental care); Tuesday through Thursday (mental health services.)

Eligibility: San Francisco resident; Call 415-657-1771 or 657-1710 for an appointment and testing hours; Health care appointments are available Mon. - Fri. Call 415-657-1710 for an appointment; Mental health care appointments are available for Tues., Wed., and Thurs. by referral.

Registration: Apply by phone; appointment is required for clinics; Call 311 if no insurance for eligibility information.

Fee: Varies with service; based on ability to pay; Blue Cross or SFHP Medi-Cal accepted.

Waiting: Contact agency for information.

Primary Services: Provides comprehensive primary health care for all ages; operates satellite Health Clinic located at 1099 Sunnydale, for youth 12 - 24 years old; Offers medical Hotline at 415-657-1755; health screenings including seasonal flu shots (for seniors age 60 and over and individuals with a chronic illness); Provides ADAP enrollment site; Offers children’s health services including immunizations, physicals, and dental care; Offer Women’s Clinic, including breast exams with mammograms referrals, Pap Smears, pregnancy testing, sexually transmitted disease (STD) testing, and family planning; Offers confidential HIV testing, including OraQuick rapid HIV testing, and hepatitis test (fee based on eligibility).

DOLORES STREET COMMUNITY SERVICES

938 Valencia Street, San Francisco, CA 94110

415-282-6209 / 415-282-3078 (Español)

415-282-2826

TTD: 415-282-2826

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday (office); 7:00 p.m. to 7:00 a.m. (shelter); daily.

Eligibility: Men.

Registration: Call 415-282-6209

Fee: Free.

Waiting: No waiting period, first come - first served.

Primary Services: Provides shelter for up to 90 days at four locations in the Mission District: Saint Martha’s Shelter, Dolores Street Shelter, Santa Maria’s Shelter, and Saint Ann’s Shelter. Shelter for homeless LGBT Adults, Jazzie’s Place, located at 1050 South Van Ness Ave. Call Mission Neighborhood Health Services for more information (415) 869-7977. Primary Services: Offers meals, showers, storage, mail service (temporary mailing address) and health clinics; Offers English as a Second Language (ESL) instruction, immigration and legal assistance, and translation services; Offers referrals for services not provided on site. Referral services are also available on a drop-in basis; Offers volunteer opportunities, such as meal preparations. Provides 24-hour staffing at facility; Offers meals, medication assistance, nurse and attendant care support, case management; Offers referrals to mental health and substance abuse services; Offers community building activities.

EPISCOPAL COMMUNITY SERVICES OF SAN FRANCISCO, VARIOUS LOCATIONS

165 Eighth Street, 3rd Floor, San Francisco, CA 94103

415-487-3300

COMMUNITY VOICE MAIL: 415-487-3705

415-487-1743

Hour of Operation: 24 hours daily.

Eligibility: 18 years of age or older.

Registration: Drop in to sign up for daily vacancies.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Provides overnight shelter for homeless individuals on a daily basis; Provides shelter for a period of 30 days which may be renewed on a case by case basis. Services provided to residents include case management; a medical clinic; and shower facilities; Serves breakfast and dinner during shelter hours; Offers classes for English as a Second Language (ESL), computers, U.S. citizenship, General Educational Development (GED), and life skills training; Participates in the Community Voice Mail program, which provides voice-mailboxes for homeless clients seeking jobs. Serve 100 homeless women and 150 men in transitional, case management program, with an additional 30-bed respite care unit. Provides shelters, supportive housing, education and vocational training, and senior services through Episcopal Community Services at (415) 487-3300. Provides educational, training and employment services to homeless and formerly homeless adults; Offers the following job-related and other types of workshops and classes: Adult Basic Education (ABE)/General Education Development (GED), Computer Basics (including Internet access, and Life Writing (resume and practical writing skills); Offers workshops on resume writing, interview skills, job seeking techniques and other employment related topics. Offers computer-assisted literacy and mathematics instruction, life skills instruction and arts and crafts classes; Provides career counseling and referrals to other community services in order to assist clients in obtaining employment; Maintains a small library with non-circulating books and a facility for participants to study and read.

INDEPENDENT LIVING RESOURCE CENTER

825 Howard Street, San Francisco, CA 94103

415-543-6222

415-543-6318

TTY: 415-543-6698

Hour of Operation: 9:00 a.m. 5:00 p.m., Monday - Thursday; 9:00 a.m. to 3:00 p.m., Friday.

Eligibility: Individuals with disabilities.

Registration: Call for an appointment.

Fee: Varies according to services and ability to pay; most services are free. Contact agency for more information.

Waiting: Contact agency for information.

Primary Services: Provides a variety of services designed to assist disabled individuals live independently; Offers community living options planning; benefits counseling/advocacy for Social Security, SSI, and other government programs; peer counseling, peer counseling training and support groups; and self-advocacy workshops; Offers housing options counseling and housing referrals and placements; technical assistance to institutions concerned with access issues; and sensitivity workshops for businesses and social service agencies; Offers workshops for disabled individuals exploring their employment options; Provides information and counseling regarding hiring an attendant;

AHF Pharmacy

4071 18th St., San Francisco, CA 94114

(415) 255-2720

(415) 255-0937

Hour of Operation: Monday-Friday 9am-7pm Saturday 9am-5pm

AIDS EMERGENCY FUND

12 Grace Street, San Francisco, CA 94103

415-558-6999

Hour of Operation: 10:00 a.m. to 12:30 p.m., 1:30 p.m. to 4:00 p.m., Monday - Friday.

Eligibility: Monthly income of $1,458.75 or less; diagnosis of disabling HIV or disabling AIDS.

Registration: The following are needed to apply: a current original letter of diagnosis, current verification of monthly income, picture identification, and documentation of expenses to be paid. Call for more information.

Fee: None.

Waiting: No waiting period, although applications take up to two weeks to process. To volunteer, call 415-558-6999 ext.4.

Primary Services: Offers emergency financial assistance (up to $500.00 per year); provides assistance for rent, telephone, utilities (not including cable television), medical insurance premiums, and medical expenses not covered by insurance and prepaid funeral costs; other health-related costs may be covered by grant; call for information.

AIDS HOUSING ALLIANCE SAN FRANCISCO Q FOUNDATION

350 Golden Gate Avenue, San Francisco, CA 94102

415-552-3242

415-561-9940

Hour of Operation: Same day appointments are provided at 10:00 a.m., Monday and Tuesday.

Eligibility: Services focusing on HIV/AIDS or LGBTQ communities. Eligibility varies by program.

Registration: Bring ID, proof of income and letter of diagnosis, if you have them. Additional helpful documents include lease, 3-day notice, or other relevant landlord documents. Offer l;etters for housing or employment. Three most recent months bank statements.

Fee: No fees are required, but donations to support our work are gladly accepted.

Waiting: No waiting period to become a member.

Primary Services: Services to protect the housing people already have, provide resources to secure new housing , and promote public policy to expand opportunity for all; provides comprehensive homelessness prevention and rapid rehousing services targeting the LGBTQ or HIV + communities, such as: Emergency Financial Assistance; emergency hotel vouchers for members who have a documented placement pending in permanent housing; move in deposit and first month rent assistance to prevent homelessness; emergency back rent assistance to prevent eviction; short term rental subsidies for job training participants; units of permanent supportive housing for chronically homeless people with HIV/AIDS; and eviction prevention needs-based rental subsidies for LGBTQ or HIV + seniors or disabled renters who are imminent risk of losing their apartments due to a severe rent burden of 80% of income or higher. Tenants Rights: Provides comprehensive tenants rights education and advocacy, landlord mediation, and promotion of robust public policy to expand protections for tenants to prevent evictions and homelessness. Affordable Housing: assist in applying for affordable housing and enthusiastically promotes efforts to expand affordable housing options.

AIDS LEGAL REFERRAL PANEL

1663 Mission Street Ste. 500, San Francisco, CA 94103

415-701-1200

415-701-1100

415-701-1400

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: Individuals with AIDS/HIV and individuals with AIDS/HIV related legal problems.

Registration: Call for intake interview. Appointments are required.

Fee: Free and sliding scale.

Waiting: Short or no wait.

Primary Services: Provides comprehensive legal services through referrals to a panel of volunteer attorneys to people with AIDS/HIV, including services related to obtaining political asylum and HIV waiver; offers assistance with wills, durable and general powers of attorney; assistance with landlord/tenant disputes including discrimination and family law issues; assistance with employment discrimination and harassment; and assistance with other civil cases (not criminal cases); produces and distributes brochures dealing with the legal rights of people with AIDS/HIV; publishes a legal manual dealing with AIDS/HIV; provides speakers on legal issues involving AIDS/HIV; arranges for legal clinics at AIDS/HIV service providers’ offices; offers notarization (Notary) services for persons with AIDS/HIV.

AIDS OFFICE AIDS DRUG ASSISTANCE PROGRAM - ADAP

25 Van Ness Avenue #500, San Francisco, CA 94102

415-437-6311

415-431-7047

888-311-7632 (Public Health Services Bureau/PHSB)

Hour of Operation: 9:00 a.m. to 6:00 p.m., Monday - Friday (San Francisco ADAP Coordinator).

Eligibility: San Francisco residency; diagnosis of AIDS or HIV infection; valid prescription for one or more of the covered drugs; Modified Adjusted Gross Income (MAGI)that does not exceed 500 percent of the Federal Poverty Level (FPL) per year based on family size and household income.

Registration: Call an eligibility worker or social worker at one of the sites for enrollment. See contact numbers below. Some sites only offer enrollment to established clients or patients.

Fee: Applicants who earn more than 400% of FPL, based on family size and household income may have a monthly cost-sharing obligation.

Waiting: After approval, program can be used within 48 hours.

Primary Services: Provides 185 prescription drugs used to treat AIDS and HIV at little or no cost at pharmacies throughout California; enrollment at many locations throughout San Francisco. Drugs covered and enrollment sites are available by calling PHSB at 1-888-311-7632; the San Francisco AIDS Foundation at 415-863-2437; or the SF ADAP Coordinator at 415-437-6311.

AIDS OFFICE SAN FRANCISCO DEPARTMENT OF PUBLIC HEALTH

25 Van Ness Avenue #500, San Francisco, CA 94102

415-554-9000

415-431-7047

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: No eligibility requirements.

Registration: Not applicable.

Fee: Free.

Waiting: HIV Health Services does not provide direct services.

Primary Services: The HIV Prevention & Research section provides funding for HIV prevention programs across the city, based on the needs identified and prioritized by the HIV Prevention Planning Council, as well as conducts research; HIV Health Services section provides funding for HIV primary care and other related services across the San Francisco EMA, based on needs identified and prioritized by the HIV Health Services Planning Council; the Epidemiology Section consists of two units: The HIV Surveillance Unit and HIV Seroepidemiolgy Unit provide HIV statistics, epidemiology, and emerging trends of the San Francisco HIV epidemic.

AMERICAN COLLEGE OF TRADITIONAL CHINESE MEDICINE ACTCM COMMUNITY CLINICS

450 Connecticut Street, San Francisco, CA 94107

415-282-9603

415-282-0856

Hour of Operation: Monday - Thursday, 8:30 a.m. to 9:00 p.m., Friday - Saturday, 7:30 a.m. - 7:00 p.m.

Eligibility: All individuals seeking health care or health maintenance are welcome at the clinic; clients must be low income HIV positive residents of San Francisco to be eligible for Ryan White-funded services.

Registration: Call for appointment.

Fee: Workers Compensation, Medi-Cal and other insurance are accepted; sliding scale is available based on monthly gross income.

Waiting: First time appointments take 2 hours. Arrive early to fill out forms.

Primary Services: Operates a Community Clinic of Traditional Chinese Medicine (e.g. Acupuncture, herbal therapy, nutritional counseling, Tui Na (Chinese medical massage), Qigong, cupping, moxibustion, electro stimulation; services may also be accessed through Castro Mission Health Center, Maxine Hall Health Center, Mission Neighborhood Health Center and Haight Ashbury Free Medical Clinic.

ARK OF REFUGE, INC.

1025 Howard Street, San Francisco, CA 94103

415-861-6130

415.861.6103

Hour of Operation: Administration: Monday – Friday, 9:00 a.m. to 5:00 p.m.

Eligibility: Depends on the service; call for more information. Clients must be low income HIV positive residents of San Francisco to be eligible for CAREfunded services.

Registration: Call for appointment.

Fee: Sliding scale; Medi-Cal accepted. Ryan White-funded program are provided at a discounted rate.

Primary Services: Provides HIV education and prevention services including Mentorship Pilot Program pairing younger gay, bisexual and transgender young African American men with older men to provide healthy role models; the “Transcending” Program provides psychosocial support groups, treatment and AIDS education prevention advocacy, and recreation activities for the Transgender community, as well as medical care services through the “Magic” Johnson Jr. Medical Clinic; offers HIV housing services, including Walker House, Restoration House, Project Independence; City of Oakland hotel/motel voucher management and emergency assistance program; and Young Adult Shelters, providing emergency winter homeless shelters for 8- 23 year olds; offers food services, case management; offers primary and HIV treatment care services through the “Magic” Johnson Jr. Medical Clinic, an HIV/AIDS drug-dispensing clinic with supportive care and substance abuse counseling services at Refuge Ministries’ corporate offices in San Francisco; offers support and outreach services available, including Hands on Heart Ministry; Circle of Love; Jail Ministry; Narcotics Anonymous; Pathways Ministries Support groups.

ASIAN AND PACIFIC ISLANDER WELLNESS CENTER: COMMUNITY HIV/AIDS SERVICES

730 Polk Street, San Francisco, CA 94109

415-292-3400

415-292-3404

Hour of Operation: 9:30 a.m. to 5:30 p.m., Monday - Friday. Free confidential and anonymous Rapid HIV Testing on Tuesdays (1:00 - 5:00 p.m), Wednesdays (2:00 - 7:00 p.m.), Thursdays (1:00 - 7:00 p.m.), Fridays (1:00 - 5:00 p.m.), Saturdays (2:00 - 5:00 p.m.)

Eligibility: Services open to all Asians, Pacific Islanders, their partners and families. HIV testing services are available to everyone. You must be 25 years old or under for youth programs.

Registration: An appointment is recommended in order to establish eligibility requirements and for certain.

Fee: Free

Waiting: Results for Rapid HIV in about 30 minutes and for regular testing results in 10 days.

Primary Services: Offers HIV testing by appointment only, integrated case management, mental health and substance use counseling, client and treatment advocacy, group and individual support to A&PI’s living with HIV/AIDS; also offers youth programs, transgender programs, and MSM programs; location of the Tenderloin Area Center of Excellence (TACE) program.

BAKER PLACES, INC

415-682-2080

CENTRALIZED INTAKE DEPT: 415-864-1515

Hour of Operation: 24 hours.

Eligibility: Contact agency for information.

Registration: Call for application procedure. Clients may be referred by other agencies or self-referred. FEES: Sliding scale; no one is turned away for lack of funds.

Waiting: Contact program for more information.

Primary Services: Provides a 90-day, 12-bed residential substance abuse facility for gay and bisexual men with alcohol and/or drug problems; provides individual and group counseling and recovery support groups with an emphasis on issues specific to gay men with substance abuse problems; works with clients to secure productive daily activity. Residents are referred to clean and sober housing after completion of the program. Operates Assisted Independent Living for adults affected by mental illness, AIDS/HIV and/or substance use who wish to live independently; Basic Household is generally for clients who need less support and structure, where clients pay rent directly to the landlords; operates Co-op Household for clients who need more support and structure. Baker Places holds the lease and rent is paid directly to Baker Places. Locations for both programs exist throughout San Francisco; offers Supported Living Residential housing program (both transitional and permanent) for men and women with HIV (and their children) in recovery from substance use problems and HIV positive; provides clinical care coordination, support groups, and case management for residents; and rental subsidies which assist with transition into the community Provides up to 90 days residential substance abuse treatment program for HIV-positive men and women in early recovery with concurrent mental health problems. Treatment focuses on the complexities of AIDS/HIV, substance abuse and mental health issues. Service team includes psychiatric and medical and social service agencies; emphasis is placed on continual development of the client’s self-esteem, coping mechanisms, interpersonal relationships and community involvement. 24-hour facility; 7- to 21-day stay; Provides medically-managed detoxification from alcohol and/or opiates under supervision of Medical Director and 24-hour nursing staff; Offers counseling and early recovery education and support, as well as referrals to longer-term

BAY AREA ADDICTION RESEARCH AND TREATMENT, INC.

1111 Market Street, San Francisco, CA 94103

415-863-3883

Hour of Operation: 6:00 a.m. to 2:00 p.m., Monday - Friday.

Eligibility: Minimum age of 18 years (or have authorization from Department of Health, or written consent from parent or guardian); Have identification documents (such as a driver’s license, U.S. Passport or other means of identification); Show evidence of addiction to heroin or other opiates through physical or physiological symptoms.

Registration: Contact program for more information.

Fee: Contact program for more information.

Waiting: None.

Primary Services: Provides buprenorphine for opiate addiction treatment, methadone maintenance and detoxification services, outpatient primary care including comprehensive physical examination and lab work, health monitoring and management, toxicology screening for recovery monitoring, medication, and prescriptions and management; Provides drug counseling and psychotherapy, including assessment, evaluation and treatment, for individual, couples, family and groups; Offers STD and hepatitis testing; for OraQuick HIV Rapid testing, call for information; Offers vocational/educational counseling, case management, self-help modalities education and referral services.

BAY AREA YOUNG POSITIVES

701 Oak Street, San Francisco, CA 94117

415-487-1616

415-487-1617

Hour of Operation: 10:00 a.m. to 6:00 p.m., Monday - Friday.

Eligibility: HIV positive individuals 26 years old and under.

Registration: Intake required prior to participation in program.

Fee: Free.

Waiting: Contact program for more information.

Primary Services: Provides peer-based emotional support, educational workshops, and social events for HIV positive individuals; Offers one regularly scheduled support group a week; Offers Drop-in Group and acupuncture on Monday night; Education and outreach Coordinator is available for HIV treatment advocacy, health education, and risk reduction counseling with our active members; Provides on-site HIV testing and counseling.

CALIFORNIA DEPARTMENT OF REHABILITATION CHINA BASIN OFFICE

301 Howard Street-7th floor, San Francisco, CA 94105

415-904-7100

415-904-5990

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: Anyone with a physical or mental disability including people with AIDSrelated disabilities.

Registration: Make application, call for info.

Fee: Most services are free; If this office arranges for services requiring fees, those fees may be covered by other benefits or based on ability to pay. 3-5 weeks after application accepted.

Primary Services: Provides vocational counseling and evaluation, and job training and placement to people with disabilities; Offers resume development and instruction for interview techniques; Provides post employment services assist clients in dealing with their employers in order to remove obstacles in the work place; Arranges for medical or psychiatric services; provides devices and adaptive equipment to overcome or otherwise reduce the disability; Arranges for transportation to the place of employment; Provides financial assistance for higher education including tuition, fees and books; Provides reader, interpreter (American Sign Language) and note taker services; Offers independent living skills instruction.

CALIFORNIA PACIFIC MEDICAL CENTER PACIFIC CAMPUS

2333 Buchanan Street, San Francisco, CA 94120

415-600-6000

OUTPATIENT PSYCHIATRIC: 415-600-3247

INPATIENT PSYCHIATRIC: 415-600-3252

VISION CARE: 415-600-3901

EMERGENCY: 415-600-3333

415-600-4645

Hour of Operation: 24 hours daily (emergency); 8:00 a.m. to 5:00 p.m., Monday - Friday.

Registration: Walk in; apply by phone or by physician referral.

Fee: Vary by service provided; Medicare, Medi-Cal, private insurance accepted.

Waiting: No information provided.

Primary Services: Offers case management and other services through the Case Management Program (CMP) Offers comprehensive health and medical care services, including education, research, counseling (for patients, their families and loved ones), case management, diagnostic procedures, complementary care (alternative medicine), inpatient and outpatient psychiatric care, physical rehabilitation, vision care, and outpatient IV therapy and HIV/AIDS care. Note: The Pacific Campus of CPMC is the former Pacific Presbyterian Hospital. OTHER SERVICES: Offers anonymous and confidential HIV testing (An MD order is required to receive these tests); STD testing and treatment.

CASTRO-MISSION HEALTH CENTER

3850 17th Street at Noe, San Francisco, CA 94114

415-934-7700

HIV TESTING: 415-502-8378

Hour of Operation: Monday - Tuesday, 8:00 a.m. to 8:30 p.m., Wednesday - Friday, 8:00 a.m. - 5:00 p.m. (closed from 12 noon to 1:00 p.m. for lunch). Dimensions LBBTQ Youth clinic Thursdays 5:00 -8:00 p.m., Saturday 12:00 - 3:00 p.m.

Eligibility: San Francisco resident.

Registration: Apply by phone. Appointment is required for clinics.

Fee: Varies with service; sliding scale. Medi-Cal, Medicare, and private insurance accepted.

Waiting: Contact program for more information.

Primary Services: Provides comprehensive outpatient AIDS treatment services; Provides comprehensive primary and preventive health care services including a dedicated children’s clinic, a teen clinic, and a family planning clinic; Offers immunizations and flu shots; screenings for colo-rectal cancer, hepatitis, tuberculosis, and hypertension; Provides Public Health nurses for home visits and health education; Offers the Dimensions Program for lesbian, gay, bisexual, transgender and questioning individuals 12 to 25 years of age, providing primary health care, individual counseling, case management and health education; Offers the HIV Anonymous Testing Program under the direction of the AIDS Health Project; Serves as an enrollment site for the AIDS Drug Assistance Program (ADAP); Provides sexually transmitted disease (STD) testing and treatment (for oral gonorrhea and chlamydia testing only. Other STD testing is referred to the City Clinic); Provides pap smears and breast examinations.

CATHOLIC CHARITIES OF THE ARCHDIOCESE OF SAN FRANCISCO (CCASF)

Catholic Charities 990 Eddy Street San Francisco, CA 94109 (415) 972-1200

(415) 553-8700

Derek Silva Community 20 Franklin Street San Francisco, CA 94102

(415) 553-8700

Rita da Cascia Community 1652 Eddy Street San Francisco, CA 94115

(415) 202-0941

Peter Claver Community 1340 Golden Gate Avenue San Francisco, CA 94115

(415) 749-3800

Leland Community 141 Leland Avenue San Francisco, CA 94134

(415) 405-2000

Hazel Betsey Community 3554 17th Street San Francisco, CA 94110

(415) 202-0941

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: Vary with program. Contact program for more information.

Registration: Contact program for more information.

Fee: Contact program for more information.

Waiting: Contact program for more information.

Primary Services: Provides comprehensive services in San Francisco, Marin and San Mateo Counties to seniors, youth, homeless families and individuals, those at risk of homelessness, single parents, immigrants and refugees and people living with AIDS/HIV; See separate listings for additional information. Operates a sixty-five bed residential facility consisting of apartments equipped with individual kitchens and bathrooms for homeless or very low-income individuals with disabling HIV or AIDS who are able to function independently or with a minimum of care. Services for residents include case management, social and resident-coordinated recreational activities. Operates a 20-bed transitional housing facility for homeless young adults; Provides long-term services aimed at helping residents become self-sufficient, including an on-site job developer who assists with enrolling in vocational training and obtaining entry level positions -Provides support groups and referrals to service providers to address addiction and other psycho-social issues. Operates a 45-bed residential care facility for low-income San Francisco residents with disabling HIV or AIDS; Services include on-site attendant services, case management, money management, nutritional counseling, full meal program, medication management, substance abuse counseling, peer support and recreational activities; Provides 10 beds for endstage AIDS care. Provides a 32-bed residential program for homeless individuals with disabling HIV or AIDS; Offers housing with: case management; money management; RN/attendant care; medication management; food program (3 meals a day); and social and recreational activities. Provides comprehensive services for homeless and marginally housed children and mothers living with HIV; Services include intensive homebased case management, peer and treatment advocacy, educational workshops, weekly support groups for children and mothers and a family activities program; Offers a continuum of services including case management and supportive services for relative caregivers through collaborative partner Edgewood Children and Family Services; Provides specialized services for children living with HIV; Provides permanent housing in independent multi-bedroom units with on-site services.

CENTRAL CITY HOSPITALITY HOUSE TENDERLOIN SELF-HELP CENTER

290 Turk Street, San Francisco, CA 94102

415-749-2100

415-749-2136

Hour of Operation: 7:00 a.m. to 11:00 a.m., 12:00 noon to 7:00 p.m., Monday, Wednesday and Friday; 7:00 a.m. to 7:00 p.m., Tuesday and Thursday.

Eligibility: Anyone.

Registration: Walk in.FEES None.

Waiting: Contact program for more information.

Primary Services: Provides services for the immediate needs of homeless persons; Provides case management for other long-term services; Provides clothing vouchers; food vouchers; telephone facilities; bathroom facilities; support groups and other services.

CLÍNICA ESPERANZA MISSION NEIGHBORHOOD HEALTH CENTER

240 Shotwell Street, San Francisco, CA 94110

415-552-3870

415-863-6384

Hour of Operation: Monday and Friday 9:00 - 6:00 p.m. Tuesday, Wednesday and Thursday 12 noon to 9 p.m. Offers free confidential OraQuick HIV rapid test, with results in 20 minutes.

Eligibility: Must meet income guidelines and verify San Francisco residence.

Registration: Apply by phone. Registration is necessary; bring proof of income, proof of current address, and insurance information.

Fee: Sliding scale; Medi-Cal, Medicare, private insurance accepted. HIV testing is free.

Waiting: Contact program for more information.

Primary Services: Provides comprehensive outpatient medical services; Provides social services for homeless individuals; Provides Case Management, Mental health & Substance Abuse Counseling; Provides psychosocial support, health education, treatment adherence support, and nutritional counseling. Provides comprehensive bilingual and culturally relevant services.

COMING HOME HOSPICE RESIDENCE

115 Diamond Street, San Francisco, CA 94114

415-861-1110

415-861-5783

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday - Friday (for intake).

Eligibility: Diagnosis of AIDS, cancer or other terminal illness that requires 24-hour supervision and intermittent skilled care; all referrals welcome. See website for admission procedure checklist.

Registration: Call intake office for information. FEES $150 per day. If the resident is unable to pay, a daily rate is negotiated with the Director at Coming Home Hospice prior to admission. Medical services are charged to the resident’s third party payer source. The resident is responsible for the portion of the bill that the third party payer source does not pay.

Waiting: Contact agency for more information.

Primary Services: Provides a 15-bed congregate living health facility for individuals with AIDS, cancer or other terminal illness. Services include 24-hour care and support through registered nurses, licensed vocational nurses, attendants, chaplains, social workers and volunteers; meals, laundry services and recreation therapy

COMMUNITY AWARENESS AND TREATMENT SERVICES, INC. MOBILE ASSISTANCE PATROL

1171 Mission Street - 2nd Floor , San Francisco, CA 94102

EXECUTIVE OFFICE: 415-241-1199

415-241-1176

Hour of Operation: 24 hours (service hours). Office Hours - 8:00 a.m. - 5:00 p.m., Monday - Friday.

Eligibility: Anyone over 18 years of age who is homeless, has substance use issues and is ambulatory.

Registration: Call for service; patrols pick up persons who appear to be intoxicated and in need of homeless services. Transportation for detox & shelter clients is arranged by the facility staff.

Fee: None.

Waiting: None.

Primary Services: Provides van pick-up and transportation of those who are alcohol intoxicated and homeless persons to appropriate detoxification or shelter facilities; Provides outreach referral services to the chronically homeless; Provides limited transportation for program clients to social services, medical, legal, and other essential services. Provides emergency and transitional shelter for homeless women; Provides beds that are designated for HIV positive women and beds for women with a dual diagnosis of substance addiction and a mental or emotional condition; Provides on-site psychiatric assessment and evaluation; Provides transitional shelter residents with case management, medication monitoring, counseling (including substance abuse counseling), and support group counseling; Serves as an application agency for the San Francisco Shelter Plus Care Program which is a federally funded rental assistance program for homeless individuals and families.

COMMUNITY UNITED AGAINST VIOLENCE

170-A Capp Street, San Francisco, CA 94110

24-HOUR CRISIS LINE: 415-333-HELP (4357)

415-777-5500

415-777-5565

Hour of Operation: Office Hours 10:00 a.m. to 6:00 p.m., Monday – Friday; Walk-in hours 11:00 a.m. to 1:00 p.m., Monday, Wednesday, Friday.

Eligibility: Services are geared towards gay, lesbian, bisexual, transgender, queer and questioning persons. The crisis-line is primarily for individuals who have experienced violence directed at gay men, lesbians, transgenders, and bisexuals. For same-sex domestic violence services: gay men, bisexuals, lesbians and transgenders who have been battered by their partners. For youth speakers bureau: gay, lesbian, bisexual, transgender 23 years of age or younger. For youth employment: gay, lesbian, bisexual, transgender youth to 17 years of age, and a San Francisco resident.

Registration: Contact agency for more information.

Fee: Free.

Waiting: Contact agency for more information.

Primary Services: Addresses issues and advocates for prevention of violence that is directed at lesbian, gay, bisexual, transgender, queer and questioning persons; Provides services to gay men, bisexuals, lesbians and transgender persons who have been battered by their partners; Provides crisis intervention, short-term counseling, and assistance with the criminal justice system, support groups, and a 24-hour crisis line.

COMPASS COMMUNITY SERVICES

49 Powell Street 3rd Floor, San Francisco, CA 94102

415-644-0504

CRISIS HOTLINE: 1-855-234-COMP (2667)

415-644-0514

Hour of Operation: 9:00 a.m. to 12:00 noon, 1:00 p.m. to 4:00 p.m., Monday - Friday.

Eligibility: Referral by Connecting Point for homeless or near-homeless family housing services.

Registration: Call Connecting Point at 415-442-5134 for an intake appointment, 8:30 a.m. to 5:00 p.m., Monday through Friday.

Fee: Free.

Waiting: One to three months. Limited emergency shelter is available at the Hamilton Family Emergency Shelter.

Primary Services: Offers support including emergency food, housing, counseling, transportation assistance and child care to help stabilize and secure permanent housing, entitlement benefits, and employment for families with children who are homeless or at risk of being homeless; Provides centralized intake and assessment or placement in family shelters and child care; Provides emergency housing and support services including private rooms, access to cafeteria meals, communal cooking facilities, clothing, linkage to education and employment programs, and peer support groups for clients; Offers child care and activities for children 6 months to 5 years of age; Offers two-year transitional housing program for families who need more intensive rehabilitative services before living independently. Offers full-day childcare for children under age five; Offers a specialized early childhood curriculum focused on art, music, science and nature, pre-reading and pre-math, and gross motor play; Provides ongoing assessment of each child’s cognitive, emotional and social development; Provides social services for parents, including crisis management, counseling and referrals; Provides up-to-date immunizations for children at TLC, plus annual vision, hearing and dental screenings for children over two years old; Provides special attention and services for children with special needs; Offers parenting group; Offers field trips and visits to parks and playgrounds. OTHER SERVICES: Publishes “Update,” a quarterly newsletter.

CONARD HOUSE, INCORPORATED CONARD HOUSE COMMUNITY SERVICES NORTH

501 Ellis Street, San Francisco, CA 94102

415-928-0111

Hour of Operation: 10:00 a.m. - 4:00 p.m., Monday, Tuesday, Wednesday, Friday; 11:00 a.m. - 4:00 p.m. Thursday; on the 1st and 3rd of each month, 1:00 p.m. - 4:00 p.m.

Eligibility: San Francisco resident with a psychiatric disability; homeless or at risk of becoming homeless; Priority will be given to shelter residents for intense case management program.

Registration: Walk in between 10:00 a.m. - 4:00 p.m. Monday and Tuesday, Wednesday and Friday; Intakes by appointment only.

Fee: Free.

Waiting: There is a waiting list. Contact agency for more information.

Primary Services: Offers money management services along with case management and intense case management; Assists SSI/SSA recipients with locating and maintaining stable housing; Offers representative payee; budgeting assistance; and advocacy services; Offers assistance with securing food, clothing and other daily living needs; and ongoing supportive contact and assistance with crisis situations; Provides access to housing outreach specialist for linkage to supported, low-income housing. Offers money management services along with case management; Assists SSI/SSA recipients with locating and maintaining stable housing; Offers representative payee; budgeting assistance; and advocacy services; Offers assistance with securing food, clothing and other daily living needs.

DEPARTMENT OF HUMAN SERVICES CALIFORNIA WORK OPPORTUNITY AND RESPONDING TO KIDS (CALWORKS)

170 Otis Street, San Francisco, CA 94103

415-557-5723

415-557-6314

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Single parent family groups and two parent families in which the principal wage earner is unemployed.

Registration: Walk in to apply; applications are received until 2:30 p.m.

Fee: None.

Waiting: Processing time of 45 days; if client is considered in need of immediate services and is granted an Immediate Need Claim, processing time is 15 working days.

Primary Services: Provides financial assistance for the care of children when one or both parents are absent, disabled, deceased or unemployed; Provides job supportive services that were formerly provided through Greater Avenues for Independence (GAIN) and Non-Gain Education and Training (NET); Assists parents with job search and training, vocational education, child care, transportation, Medi-Cal assistance, Food Stamps for eligible family units, and cash benefits; Provides up to 16 days of funding for temporary housing for homeless families.

DEPARTMENT OF HUMAN SERVICES EMERGENCY RESPONSE UNIT

170 Otis Street, San Francisco, CA 94102

415-558-2650

TOLL FREE: 800-856-5553

415-558-2211

Hour of Operation: 24 hours daily.

Eligibility: Children who are in danger of abuse, neglect, or exploitation.

Registration: Call child abuse hotline 415-558-2650 or 800-856-5553.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Provides emergency response a part of pre-placement preventive services; Investigates reports of child abuse, neglect, exploitation and abandonment for the purpose of providing initial intake and crisis intervention to maintain a child safely in his/her own home or to protect the safety of the child; Sponsors a 24 hour child abuse hotline for reporting suspected cases of child abuse; Provides child abuse counseling over the telephone.

DEPARTMENT OF HUMAN SERVICES TEMPORARY ASSISTANCE TO NEEDY FAMILIES (TANF) AND CAL WORKS (formerly known as Aid to Families with Dependent Children – AFDC)

170 Otis Street, San Francisco, CA 94102

415-557-5723

415-557-6314

Hour of Operation: 8:00 a.m. - 5:00 p.m. Monday - Friday; evening appointments available for clients who work.

Eligibility: Single parent family groups and two parent families in which the principal wage earner is unemployed.

Registration: Walk in to apply; applications are received until 2:30 p.m.

Fee: Contact agency for information.

Waiting: Contact agency for information.

Primary Services: Provides financial assistance for the care of children when one or both parents are absent, disabled, deceased or unemployed; Provides an employment program to assist parents with job search and obtaining job training, vocational education, child care and transportation; Provides Medi-Cal assistance to anyone determined to be TANF eligible; Provides Food Stamps to eligible family units; Assists in obtaining cash benefits, Food Stamps and Medi-Cal on an expedited basis for families in immediate need; Provides up to 16 days of funding for temporary housing for homeless families.

DEPARTMENT OF PUBLIC HEALTH SAN FRANCISCO – CITY CLINIC

356 Seventh Street, San Francisco, CA 94103

415-487-5500

Hour of Operation: 8:00 a.m. to 4:00 p.m., Monday, Wednesday, and Friday; 1:00 p.m. to 6:00 p.m., Tuesday; 1:00 p.m. to 4:00 p.m., Thursday.

Eligibility: Anyone over 12 years of age; San Francisco resident.

Registration: Drop-in; STD services all hours. Thursday morning HIV early care and family planning services are by appointment only. FEES A $10.00 donation is requested-Sliding scale; no one is turned away for lack of funds; Medi-Cal accepted.

Waiting: None.

Primary Services:

Offers STD prevention and control at SF City Clinic, including comprehensive confidential sexually transmitted disease (STD) examination, diagnosis, treatment and risk reduction/prevention counseling service for clients at risk of STDs; Offers Hepatitis A & B vaccinations; Offers confidential HIV testing for individuals in high risk groups based on clinician’s evaluation, including OraQuick Rapid test for individuals in high risk groups based on clinician’s evaluation; Offers HIV risk reduction counseling; partner notification services; early care services for HIV positive patients and their partners (for San Francisco residents); Serves as an enrollment site for the AIDS Drug Assistance Program (ADAP); Offers PEP program to anyone exposed to HIV within the last 72 hours. CALL (415) 487-5538; Offers limited numbers of free condoms. NOTE: City Clinic requests that clients arrive in the clinic for PEP services at least one hour prior to closing. PEP services are free; however PEP medications will NOT be provided free of charge. Medications can be paid through insurance, self pay (approximately $640 for a 28 day course) or registration at SFGH for a sliding scale community Health Network prescription card (if you are a SF County resident). DEPARTMENT OF PUBLIC HEALTH SAN FRANCISCO - LINKAGE, INTEGRATION, AND COMPREHENSIVE SERVICES (LINCS) LINCS (Linkage, Integration, Navigation and Comprehencive Services) provides coordinated comprehensive Linkage to care, navihgation and partner services for HIV-positive people living in San Francisco. If you are working with a person who recently tested positive for HIV and could benefit from partner services and/or linkage to care, please contact LINCS staff at 415-487-5506 If you are working with an HIV-positive person who has fallen out of care and could benefit from assistance with reconnecting with care providers, please contact the LINCS Nvigator at 415-487-5520, or the LINCS Nvigation Coordiantor at 415-437-6233. LINCS Navigators are imbedded at Ward 86, Tom Waddell Health Center, Castro-Mission Health Center and City Clinic of San Francisco.

 

NOTE: City Clinic requests that clients arrive in the clinic for PEP services at least one hour prior to closing. PEP services are free; however PEP medications will NOT be provided free of charge. Medications can be paid through insurance, self pay (approximately $640 for a 28 day course) or registration at SFGH for a sliding scale community Health Network prescription card (if you are a SF County resident). DEPARTMENT OF PUBLIC HEALTH SAN FRANCISCO - LINKAGE, INTEGRATION, AND COMPREHENSIVE SERVICES (LINCS) LINCS (Linkage, Integration, Navigation and Comprehencive Services) provides coordinated comprehensive Linkage to care, navihgation and partner services for HIV-positive people living in San Francisco. If you are working with a person who recently tested positive for HIV and could benefit from partner services and/or linkage to care, please contact LINCS staff at 415-487-5506 If you are working with an HIV-positive person who has fallen out of care and could benefit from assistance with reconnecting with care providers, please contact the LINCS Nvigator at 415-487-5520, or the LINCS Nvigation Coordiantor at 415-437-6233. LINCS Navigators are imbedded at Ward 86, Tom Waddell Health Center, Castro-Mission Health Center and City Clinic of San Francisco.

FAMILY LINK

317 Castro Street, San Francisco, CA 94114-1504

415-703-9050

415-703-9057

Hour of Operation: 9:00 a.m. to 5:00 p.m., daily (office hours).

Eligibility: Family members or friends of people with disabling AIDS or other critical illness who require accommodations while visiting from outside of San Francisco.

Registration: Call for information.

Fee: Donation of $30.00 per room, per night is suggested.

Waiting: Must phone for reservation; subject to availability.

Primary Services: Provides guest accommodations (hospitality house) in a supportive environment for family members of people with disabling AIDS or other critical illness, who require temporary living arrangements while visiting from outside of San Francisco.

FAMILY SERVICE AGENCY OF SAN FRANCISCO MENTAL HEALTH SERVICES

1010 Gough Street, San Francisco, CA 94109

415-474-7310

415-931-3773

Hour of Operation: 8:30 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: San Francisco resident; Uninsured or Medi-Cal recipient; Must meet income guidelines.

Registration: Call for an appointment; Can be referred by another agency, health care worker, or the San Francisco Mental Health Plan Access Team.

Fee: Depends on client’s income; accepts sliding scale or MediCal.

Waiting: Contact agency for information.

Primary Services: Provides short-term (8 to 24 sessions) crisis intervention counseling; psychiatric medication evaluations; individual counseling; individual psychotherapy; and neuropsychological testing; Provides couple/family therapy for significant others and/or family members of people with AIDS/HIV.

GLIDE FOUNDATION HAMILTON FAMILY CENTER GLIDE MEMORIAL UNITED METHODIST CHURCH

330 Ellis Street, San Francisco, CA 94102

415-674-6032

415-673-1037

Hour of Operation: 8:30 a.m. - 1:00 p.m., 2:00 p.m. - 5:00 p.m., Monday - Thursday.

Eligibility: Anyone.

Registration: Walk in to apply.

Fee: Free.

Waiting: Contact agency for information. Provides referrals to other Glide programs and outside services

Primary Services: Provides case management; housing referrals; hygiene kits; crisis intervention; information and referrals for emergency/permanent shelter, clothing, food, substance abuse and recovery services through the Glide Drop-in Center; Accepts applications for the Homeless Prevention Funds Consortium/Season of Sharing (SOS), a fund that PWAs can access once in a lifetime for back rent or move-in cost assistance; Operates the Cecil Williams Glide Community House, a fifty two unit residential facility (415- 554-2690); the Janice Mirikitan Youth and Child Care Center (415-674- 6020); and the TAES Job Skills Program (415-674-6150).

HAMILTON FAMILY CENTER

1631 Hayes Street, San Francisco, CA 94117

SHELTER: 415-665-2354

ADMINISTRATION: 415-409-2100

415-345-0470

Hour of Operation: 24 hours daily.

Eligibility: Homeless families of one or two parents; Single pregnant women; Expectant couples; Same sex couples with children.

Registration: Call Connecting Point at 415-217-7320 for a referral.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Sponsors a 30-day, 24 hour emergency homeless shelter for up to 70 residents consisting of families (including single parents, expectant couples and same-sex couples with children) and pregnant women; Offers meals; medical and prenatal care; housing referrals; employment counseling; referrals to social services; and case management; Offers an afterschool learning center on site which includes homework assistance, sponsored by San Francisco Educational Services (SFES).

HEALING WATERS

167 Fell Street, San Francisco, CA 94102-5106

415-552-1190

415-552-1186

Eligibility: Contact agency for seasonal office hours. Tuesday, Wednesday and Thursday 12:00 - 8:00 p.m.

Registration: Rafting: June - August. See trip calendar at www.hwaters.org for year round activities. Groups and walk-ons accepted.

Fee: $30 to $75 depending on type of trip. Scholarships available upon request.

Waiting: Contact agency for information.

Primary Services: Offers outdoor adventure trips: Rafting, Sea Kayaking, SUP, Canoeing and Winter Trips.

HEALTH AT HOME

635 Portrero Avenue, San Francisco, CA 94110

415-206-6941

415-206-6851

Hour of Operation: 9:00 a.m. to 5:00 p.m. Monday - Friday.

Eligibility: Low income, uninsured/underinsured adult residents of San Francisco with HIV disease who require HAH services in order to live independently at home and avoid institutionalization; Not Medi-Cal/ Medicare eligible.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Offers comprehensive multidisciplinary home health care services, skilled nursing, medical social work, physical and occupational therapy, speech therapy, home health aide services, palliative care, and end of life care.

HEALTH RIGHT 360

890 E. Hayes Street, San Francisco, CA 94117

415-554-1100

ADMINISTRATIVE: 415-762-3700

TDD: 415-558-8366

Hour of Operation: 9:00 a.m. to 4:00 p.m., Monday - Friday (office hours).

Eligibility: Varies depending on program; Contact agency for more information.

Registration: Clients must call the Central Intake Unit at 415-554-1131; Planetree Program AIDS/HIV clients should call 415-241-5585.

Fee: Sliding scale for San Francisco residents; No San Francisco resident is turned away for lack of funds; Non-residents of San Francisco are admitted on a private pay basis; Private insurance is accepted.

Waiting: There is a waiting list for residential treatment. Contact agency for information.

Primary Services: Provides managed rehabilitative services to individuals with drug and alcohol problems and their families, including residential stabilization, mental health services, medical care, and nutritional counseling; Offers continuing education classes for substance abuse and mental health professionals through the Walden Institute of Training; Sponsors through Adult rehabilitative services (815 Buena Vista West, 415-554-1450) a 90-day adult residential substance abuse program; Offers Adult Day Treatment services at 1885 Mission Street (415-554-1130); Offers the Adolescent Program (214 Haight Street, 415-445-1480) for young men. -Offers Project SisterKin residential program for adolescent girls; Provides through Walden House Planetree HIV Services (890 E. Hayes Street, 415-934-3425) detoxification and other Walden House services to adults and adolescents with AIDS/HIV; Operates the Walden House Care Unit, a residential social model detoxification unit for individuals with AIDS/HIV; Sponsors services to men and women in California Department of Correction facilities. Provides outpatient, medically managed drug recovery services and detoxification; Support therapy includes substance abuse counseling for individuals, couples, groups and families; Provides space for Alcoholics Anonymous (AA) and other twelve-step groups meetings after- hours; Offers specialized services for youth at risk of HIV infection, homeless and runaway youth of the Haight Ashbury district and Asian American substance abusers; Offers HIV counseling; Acts as an AIDS Drug Assistance Program (ADAP) enrollment site. Provides outpatient substance abuse counseling services with an emphasis on alcohol; Offers a six-month program including intake, treatment planning, alcohol and drug education, counseling and early recovery support groups; Offers family counseling as long as a family member is currently receiving services. Provides free primary health care services including chiropractic and an HIV early intervention program that includes acupuncture therapy; Offers confidential HIV testing, STD testing, hepatitis immunizations for HAV and HBV, and tuberculosis (TB) testing. Provides outreach services to homeless and runaway adolescents and young adults in the Haight Ashbury area; Provides street based crisis intervention, assistance with employment and housing, referrals to other social services including medical care and outpatient detoxification services; Provides hepatitis and AIDS/HIV education; substance abuse counseling; distributes condoms, toiletries, and safe injection kits. Provides one year of residential substance abuse recovery and prevention program for women living with HIV; residents stay for one year; Provides individual, group, couples, and family counseling, peer support, case management and referrals; Offers workshops covering HIV education, women’s issues in recovery, and sexuality and relationships. Operates a non-medical, social model 42-day residential facility, providing alcohol and drug (including methadone) detoxification for women who are HIV positive; also available to HIV-positive women who are pregnant; have a postpartum condition; or who have been dual diagnosed with a substance abuse and mental health problem; Provides individual and group counseling; educational group meetings; relapse prevention services and case management; Offers four twelve-step meetings a week; and an open once-weekly Alcoholics Anonymous meeting. Call for meeting times. Provides a 6-month residential recovery program for substance abusing men of any sexual orientation or HIV status, primarily targeting African American men; Provides substance abuse counseling and relapse prevention, job development and literacy skills, groups and workshops on HIV education and support, sexuality and relationships, and African American history and culture.

HIV & INTEGRATED SERVICES

798 Brannan Street, 2nd Floor, San Francisco, CA 94103

415-863-8237

Hour of Operation: 8:00 a.m. - 5:00 p.m., Monday - Friday; voice mail 24 hours.

Eligibility: Inmates in custody of the San Francisco City and County criminal justice system and their significant others.

Registration: Inmates are notified of available services.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Provides AIDS prevention and health education, early intervention services, hepatitis B counseling and testing; hepatitis B vaccination; testing for tuberculosis; testing for STD, sexually transmitted diseases; HIV risk assessment and test disclosure counseling; emotional support; postrelease follow-ups; drug counseling; referrals to other services; program advice to other criminal justice systems nationwide; Acts as an AIDS Drug Assistance Program, ADAP enrollment site; Offers voluntary HIV testing to inmates. OTHER SERVICES: Offers speakers bureau to address the public on HIV, hepatitis, tuberculosis, and sexually-transmitted disease prevention.

HUCKLEBERRY YOUTH SERVICES

555 Cole Street, San Francisco, CA 94117

415-386-9398

TTY: 1-800-735-2929

415-386-8212

Hour of Operation: 9:30 a.m. to 5:00 p.m., Monday, Tuesday and Friday; 9:30 a.m. to 1 p.m. Wednesday; 9:30 a.m. to 6 p.m. Thursday (2-6 p.m. is drop-in, no appointment necessary); 2-4 p.m. Tuesday and Thursday for confidential HIV testing.

Eligibility: Youth, ages 12 to 21 years.

Registration: Phone or walk in to schedule an appointment.

Fee: Call for fee information (medical services only); psychosocial and peer services are free.

Waiting: Contact agency for information.

Primary Services: Operates a community-based adolescent health clinic, which provides comprehensive health services; Provides primary care services include family planning; pregnancy testing and choice counseling; sexually transmitted disease (STD) screening and treatment; acute and episodic care; management of chronic health problems; confidential HIV testing (results in 2 weeks), counseling and medical care; specialty linkage and referral; Provides case management and psychosocial services, including crisis intervention, short and long term case management, therapy, and linkage to various services; Provides prevention/education services to address high risk behaviors including wellness education, health promotion activities, and life skills training through a peer-based approach, groups, and one-on-one interventions.

IMMUNE ENHANCEMENT PROJECT

3450 16th Street, San Francisco, CA 94114

415-252-8711

415-252-8710

Hour of Operation: 10:00 a.m. to 8:00 p.m., Monday, Wednesday, Thursday and Friday.

Eligibility: For services funded by the Public Health Department: low-income, San Francisco resident who is HIV positive or has AIDS; None for other services.

Registration: No registration necessary except for SFDPH funded services.

Fee: Some services free of charge; sliding scale for other services; Medi-Cal and private insurance accepted.

Waiting: Daily appointments available for most services thru self pay, private insurance or Medi-cal; 6-9 month waitlist for SFDPH

INSTITUTO FAMILIAR DE LA RAZA

2919 Mission Street, San Francisco, CA 94110

415-229-0500 / 415-647-3662

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Anyone.

Registration: Drop in or call for an intake appointment.

Fee: Sliding scale. Also accepts Medi-Cal.

Waiting: Contact agency for information.

Primary Services: Provides mental health evaluation and assessment, and individual, and couple psychotherapy; Offers youth, adult, and family group counseling; Offers support groups for Latino gay men and transgender Latinas; Offers individualized case management.

IRIS CENTER

12 Gough Street, San Francisco, CA 94103

415-864-2608

415-864-0116

TDD: 415-864-0482

Hour of Operation: 9:00 a.m. to 5:30 p.m., Monday - Thursday; 9:00 a.m. - 5:00 p.m., Friday; Drop-in intakes Monday - Friday at 9:30 a.m.

Eligibility: Women 18 years of age and older; requires dual diagnosis (substance use, mental illness, HIV) and homeless or at risk of becoming homeless for Genesis Program.

Registration: Call for appointments for counseling services or individual programs.

Fee: Sliding scale; based on ability to pay; Medi-Cal accepted for all programs with the exception of Genesis.

Primary Services: Offers mental health services for women living with HIV and their families, including individual, couples, family, and child therapy; Therapists offer support on issues related to HIV, drug use and recovery, as well as other issues such as depression, anxiety, recover from trauma and relationship services; Provides counseling services (individual and group) for women experiencing depression, anxiety counseling, counseling for physical, sexual or emotional abuse, and family counseling; Offers case management, substance abuse recovery services through group, individual, family and job counseling, HIV prevention education and outreach for women, and a perinatal recovery program called ProgramDay Treatment [formerly known as Save Our Sisters (SOS)] for substance dependent pregnant women, new mothers and children. OTHER SERVICES: Free child care for clients during appointments.

JEWISH FAMILY AND CHILDREN’S SERVICES

2150 Post Street, San Francisco, CA 94115

415-449-1224

BUSINESS: 415-449-1200

415-449-1253

TTY: 415-345-1927

Hour of Operation: 8:30 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Jewish individuals with HIV/AIDS, their partners and families.

Registration: Contact AIDS Chronic Illness and Disabilities Project coordinator.

Fee: Sliding scale; no one turned away for lack of funds.

Waiting: None.

Primary Services: Provides HIV services for Jewish individuals and their families, including counseling, case management, information and referral, attendant care, spiritual support, emergency financial assistance and outreach/assistance to out-of-town family members.

KAISER PERMANENTE MEDICAL CENTER SAN FRANCISCO KAISER PERMANENTE HIV SERVICES

2425 Geary Boulevard, #L140, San Francisco, CA 34115

APPOINTMENTS

ADVICE: 415-833-2200

SPANISH: 415-833-2203

CANTONESE: 415-833-2239

Hour of Operation: 8:30 a.m. - 5:00 p.m., Monday - Friday (office).

Eligibility: Services are for Kaiser Permanente medical plan members; Some support groups are open to the general public.

Registration: Contact agency for information.

Fee: Vary. Medi-Cal and Medicare are accepted.

Waiting: Contact agency for information.

Primary Services:

Provides a variety of HIV supportive services for Kaiser members, including AIDS Drug Assistance Program (ADAP) enrollment, benefits, disability and financial assistance; chemical dependency recovery program for HIV positive individuals and gay men; nutritional counseling and medication hotline; Offers Positive Self-Management Program (PSMP) which teaches problem-solving skills; support groups (some are open to the general public); clinical trials, and social services including counseling, referral and crisis intervention.

OTHER SERVICES: Publishes a bi-monthly newsletter, “Kaiser Permanente HIV Update.”

LA CASA DE LAS MADRES

1633 Mission, Suite 225, San Francisco, CA 94103 DROP-IN COUNSELING CENTER: 1850 Mission Street, Suite B

415-503-0500

TEEN CRISIS LINE: 877-923-0700

ADULT CRISIS LINE: 877-503-1850

Hour of Operation: 24 hours daily (crisis line); 9:00 a.m. to 5:00 p.m., Monday - Friday (office); 9:00 a.m. to 5:00 p.m., Monday - Friday (drop-in).

Eligibility: Women threatened by, or victims of, domestic violence and their children.

Registration: Call agency for shelter services; Call agency or walk-in at center for counseling appointment.

Fee: Free.

Waiting: Contact agency for information.

Primary Services:

Provides comprehensive bilingual support services for women and teens who are physically and/or emotionally abused, threatened with abuse, or at risk of abuse; Operates a 35-bed, 8-week long stay emergency shelter provides safe housing in a confidential location, food and clothing for women and their children. Shelter services include individual and group counseling, a children’s group, legal and welfare advocacy, tutoring, evaluation of children, recreational activities, and referrals for long-term services and follow up; Provides crisis intervention, options counseling, ongoing counseling and support groups for battered women at drop-in center; Offers food boxes, information and referral, and advocacy are also provided.

OTHER SERVICES: Also offers volunteer opportunities. Call 415-503-0500 for additional information.

LAGUNA HONDA HOSPITAL AND REHABILITATION CENTER

375 Laguna Honda Boulevard, San Francisco, CA 94116-1499

ADMISSIONS: 415-759-4661 or 415-759-4669

BUSINESS: 415-759-2300

REHABILITATION SERVICES: 415-682-5945

TTY: 415-566-3424

415-759-2313

Hour of Operation: 8:30 a.m. to 5:00 p.m., Monday - Friday (office); 24 hours daily (nursing).

Eligibility: San Francisco resident; 16 years of age or older.

Registration: Contact agency for information.

Fee: Vary according to service; Medi-Cal, Medicare and private insurance accepted.

Waiting: Contact agency for information.

Primary Services:

Operates a skilled nursing care facility, including a small general service inpatient acute medical unit specializing in geriatric care, and an independent rehabilitation center with both inpatient and outpatient services; Provides skilled nursing care and hospice care for individuals with dementia and individuals with terminal illnesses including AIDS who do not require the services of an acute care hospital; Provides home evaluations for rehabilitation patients to determine in-home equipment needs; Provides limited respite care services for individuals living at home who require skilled nursing care.

OTHER SERVICES: Provides long-term skilled nursing care, rehabilitation services, acute therapy, respite care services, activity therapy, dietary services, occupational therapy, pharmacy services, physical therapy, psychiatric consultation, social services, speech therapy and bereavement services.

LARKIN STREET YOUTH CENTER ADMINISTRATIVE OFFICE

134 Golden Gate Avenue, San Francisco, CA 94102

415-673-0911 / / /

TOLL-FREE NUMBER TO LINK YOUTH WITH MEA-LS OR SHELTER: 1-800-447-8223 or 1-800-669-6196

HEALTH SERVICES: 415-749-6960

415-749-3838

Hour of Operation: 10:00 a.m. to 8:00 p.m. Monday- Friday, and 10:00 a.m. to 6:00 p.m. for clients housed in after-care programs; HIV Specialty Clinic: 10:00 a.m. to 5:00 p.m. Tuesdays and Thursdays; Main LSY clinic: 9:00 a.m. to 5:00 p.m. Monday – Friday.

Eligibility: Homeless youth 11 to 24 years old; must have a letter of diagnosis and ID, both of which staff can help them to obtain. Youth can self-refer or be referred by a provider.

Registration: Walk in or call for an appointment.

Fee: Services are free. Youth pay a co-pay of 30% of their income for housing.

Waiting: Contact agency for information.

Primary Services: Offers eleven locations throughout San Francisco for youth services, including Drop-In Center, 1142 Sutter Street (open Monday, Wednesday, Thursday – Saturday, 8:00 a.m.- 8:00 p.m); the Diamond Youth Shelter, 536 Central Avenue (open Monday, Wednesday, Thursday – Saturday 8:30 p.m. - 7:30 a.m. and Tuesday 6:30 p.m. - 7:30 a.m., and Sunday 4:00 p.m. – 7:30 a.m.); Provides assisted care through a 12-bed licensed residential program with on site staff; Offers Assisted Care and After Care Services, including case management, peer counselors, food and nutritional planning, assistance with medication management, individual, peer and group counseling, prevention for positives, mental health and substance abuse services, access to Larkin Street’s education and employment services and focus on productive, purposeful activity; Operates HIV Specialty Clinic located on site Tuesdays and Thursdays. Services include specialized medical care, medication monitoring, and access to clinical trials; Offers HIV Testing and Prevention Program services, including street outreach, prevention supplies, referrals and linkages. Testing provides youth-specific rapid HIV testing at 5 locations in San Francisco and referrals of HIV positive youth to Larkin Street HIV services. Provides a safe place in the evening hours to homeless youth in the Haight Ashbury District. The Youth Center offers information, referral and a snack, as well as an additional point of entry for youth to access longer-term care and to begin the process of leaving the streets.

LATINO WELLNESS CENTER – INSTITUTO FAMILIAR THE RAZA AND THE MISSION NEIGHBORHOOD HEALTH CENTER

1663 Mission Street, Suite 603, San Francisco, CA 94103

415-240-4104

415-864-2773

Hour of Operation: Monday, Wednesday, Friday: 10 a.m. - 8 p.m., Tuesday and Thursday: 10 a.m. - 6 p.m.

Eligibility: Latino LGBT individuals with an emphasis on gay/bi men and transgender women.

Registration: Drop-in.

Fee: Free.

Waiting: None.

Primary Services: Provides comprehensive bilingual and culturally relevant services to LGBT Latinos; Provides free, confidential rapid HIV testing; Provides case management, counseling, psychosocial support groups and health education; Provides linkage to medical and mental health services; Provides enrollment in Healthy San Francisco and Covered California; Provides Latino LGBT youth specific services.

LEGAL SERVICES FOR CHILDREN, INC. HOPE PROJECT

1254 Market Street, 3rd Floor, San Francisco, CA 94102

415-863-3762

415-863-7708

Hour of Operation: Warm Line Hours: Monday, Wednesday and Thursday, 1:30 - 4:30 p.m. Drop-In Clinic Hours: Wednesday, 4:00 - 6:00 p.m.; Thursday, 3:00 - 5:00 p.m.

Eligibility: Families affected by AIDS/HIV; Must meet income guidelines; San Francisco resident.

Registration: Call intake worker between 1:30 p.m. and 5:00 p.m., Monday through Friday; Must have a letter of diagnosis and proof of San Francisco residency.

Fee: Free.

Waiting: None.

Primary Services: Provides legal and social service support to low-income families affected by HIV disease who need assistance with permanency planning; Also offers case management, crisis intervention, conflict resolution, education advocacy and MUNI passes.

LYON-MARTIN HEALTH SERVICES A Program of HealthRight 360

1748 Market Street #201, San Francisco, CA 94102

415-565-7667

415-252-7512

Hour of Operation: Monday, 9:00 a.m. - 5:30 p.m.; Tuesday, 11:00 a.m. - 7:30 p.m.; Wednesday 11:00 a.m. - 7:30 p.m. (closed 1st and 3rd Wednesday from 11:00 a.m. - 1:45 p.m. for staff meetings); Thursday and Friday, 9:00 a.m. - 5:30 p.m. Closed Saturday and Sunday.

Eligibility: Women and Transgender people (FTM and FTM) 18 years of age and older; Mental health services only available to patients engaged in primary care services.

Registration: Phone to schedule an appointment. No walk-in clinic hours available.

Fee: Sliding scale based on ability to pay; Medi-Cal and Medicare accepted.

Waiting: None.

Primary Services:

Operates a non-profit, community primary care medical clinic with special outreach to lesbian, bisexual, and transgender clients. Services include care for common episodic medical problems, chronic disease management, including HIV primary care with an HIV-specialist; hormone therapy for transgender transition; wellness screenings, routine physicals and employment examinations; gynecological care and family planning (trans-affirmative) including management of menstrual abnormalities and menopause management; cervical cancer screening, Pap smears and follow-up; breast health care including referrals for mammography and follow-up; Offers HIV risk assessments and risk reduction counseling, HIV and STD testing, diagnosis and treatment, referrals to surgeons for transgender-related surgeries, referrals for smoking cessation groups and prescriptions for smoking cessation related medications (e.g., nicotine patches, Chantix), and vaccinations; Provides mental health services, including short-term therapy with a licensed mental health provider, psychosocial assessments, counseling around gender transition, motivational counseling to encourage behavior change (i.e., quit smoking, lose weight).

OTHER SERVICES: Provides case management services specifically for HIV+ and/or homeless women and transgender people, emergency referrals for housing, food and clothing, assistance with transportation to and from healthcare appointments and buddy support, substance use counseling, and advocacy with public and private institutions; Offers drop-in lunch group for HIV+ women (Tuesday at 12 noon) with meal provided.

MAITRI

401 Duboce Avenue, San Francisco, CA 94117

415-558-3000

INTAKE: 415-558-3007

ATTENDANT OR NURSE ON DUTY: 415-558-3015

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday (office); 24-hour residential facility.

Eligibility: Low-income individuals with HIV, needing 24-hour care.

Registration: Call intake worker at 415-558-3007 or write to receive an application.

Fee: 30% of adjusted income.

Waiting: Varies depending on service.

Primary Services: Provides a fifteen-bed residential care facility for people with AIDS; Services include palliative care, psychosocial support; medical care (24- hour skilled nursing.); Offers spiritual counseling, psychiatry and physical therapy.

MAXINE HALL HEALTH CENTER

1301 Pierce Street, San Francisco, CA 94115

APPOINTMENTS: 415-292-1300

NURSING: 415-292-1330

METHADONE: 415-563-8200

Hour of Operation: Walk-in Clinic: 8:00 a.m. on a First Come basis. Will take first 10 patients per session Monday – Friday; 3:00 p.m. Tuesday for teens only; Care Clinic (HIV positive only): 2:00 p.m. - 5:00 p.m.

Eligibility: San Francisco resident.

Registration: Appointments are necessary for most services; apply in person or by phone; An appointment is not necessary for the drop-in health clinic but services.

Fee: Sliding scale based on ability to pay; Medi-Cal accepted.

Waiting: Contact agency for information.

Primary Services: Provides primary care health services for all ages including: primary care, walk-in, HIV, and women’s clinic; confidential HIV testing/counseling; TB and pregnancy testing; hypertension screening; immunizations, seasonal flu shots; and annual physicals; Offers health education, nutrition counseling, public health nursing, ADAP enrollment site and free acupuncture (for HIV positive or Medi-Cal patients only) and herbal medicine (call for appointment); Operates next door to a methadone treatment program which offers detoxification, maintenance, counseling, referral, education and follow-up services.

MISSION MENTAL HEALTH CENTER

2712 Mission, San Francisco, CA 94103

415-401-2700

415-401-2741

TTY: 415-554-9607

Hour of Operation: Monday - Friday, 9:00 a.m. - 4:30 p.m.

Eligibility: San Francisco resident; age 18 to 60 years; Must not be under the influence of drugs or alcohol.

Registration: Walk in or apply by phone.

Fee: Vary according to income; contact agency for information; Medi-Cal; private insurance accepted.

Waiting: Contact agency for information.

Primary Services: Provides mental health services primarily to Latinos, gay men, lesbians and bisexuals; Services include short and long term psychotherapy; medication support and monitoring; crisis triage-assessment referrals during mental or emotional emergencies; and case management; Offers crisis triage to individuals with AIDS/HIV, their families and significant others; Provides eligibility screening for the Integrated Service Centers (ISC).

MISSION NEIGHBORHOOD RESOURCE CENTER

165 Capp Street, San Francisco, CA 94110

415-869-7977 (Clinic is ext. 201)

415-241-9758

CLINIC: 415-552-3998

Hour of Operation: 7:00 a.m. – 12:00 p.m. and 2:00 p.m. – 7:00 p.m. Monday, Tuesday, Wednesday, Friday; 7:00 a.m. – 12:00 p.m. and 2:00 p.m. – 5:00 p.m. Thursdays; 6:00 p.m. – 8:00 p.m. Thursdays for women only.

Eligibility: Homeless or SRO tenant.

Registration: No registration. Contact the clinic for Medi-Cal enrollment.

Fee: None.

Waiting: None.

Primary Services:

Provides drop-in respite from the streets offering bathroom access, showers, laundry services and lockers targeting Mission homeless communities and those at risk, in particular Spanish-speaking immigrants, LGBT, women, active drug users and SRO tenants; Offers intensive bilingual case management and psychosocial support, including harm reduction psychotherapy and psychiatric services, dual diagnosis counseling and support groups; Provides TB testing, urgent care, abscess treatment, dental referrals, Hepatits C treatment, HIV counseling and testing through the MNRC medical clinic. Provides comprehensive bilingual and culturally relevant services.

OTHER SERVICES: Offers the Ladies Night Collaborative, a women-only project every Thursday from 6 - 8 p.m. and the Neighborhood Internship, a leadership development program in collaboration with the Capp Street neighborhood through the MNRC Community Programs.

 

MOST HOLY REDEEMER AIDS SUPPORT GROUP

100 Diamond Street, San Francisco, CA 94114-2426

415-863-1581

415-552-8786

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: Individuals with HIV/AIDS and their caregivers.

Registration: Call for eligibility screening.

Fee: Free.

Waiting: Varies depending upon number of volunteers available; Contact agency for information.

Primary Services: Offers practical and emotional support to those living with AIDS or disabling HIV disease, including spiritual support, in-home assistance, emotional support groups and a client activities program; Provides religious referrals upon request.

NATIVE AMERICAN HEALTH CENTER

160 Capp Street, San Francisco, CA 94110

MEDICAL AND HIV SERVICES: 415-621-8051

DENTAL SERVICES: 415-621-8056

415-621-3985

Hour of Operation: 9:00 a.m. to 1:00 p.m. and 2:00 to 5:00 p.m. Monday - Friday.

Eligibility: None.

Registration: Call for an appointment.

Fee: HIV test is free; Sliding scale, based on ability to pay; Medi-Cal, Medicare, some private insurance accepted for other services.

Waiting: Contact agency for information.

Primary Services: Provides STD screening and treatment, including free confidential HIV testing with results in 2 weeks; free HIV Oraquick Rapid Test; Provides outpatient medical and dental services, mental health services, treatment advocacy, case management, prevention case management, family planning, immunizations, women’s health care, Child Health and Disability Prevention (CHDP) and family and child guidance clinic; Serves as site for Women, Infants and Children Nutrition Program (one Monday per month).

NORTH EAST MEDICAL SERVICES

1520 Stockton Street, San Francisco, CA 94133

415-391-9686

415-433-4726

Hour of Operation: 8:30 a.m. to 5:00 p.m., Monday - Friday; closed from Noon to 1:00 p.m. daily; 9:00 a.m. to 4:00 p.m., Saturday; 24 hour answering service.

Eligibility: Anyone.

Registration: Call for an appointment.

Fee: Sliding scale; based on ability to pay. Medi-Cal, Medicare and private insurance accepted.

Waiting: Waiting period for HIV results vary.

Primary Services:

Provides comprehensive outpatient health services including primary physician care, specialty physician care, nursing, optometry, nutrition, health education, x-rays, pharmacy, immunizations, family planning, social services, dental care, and lab work; Offers confidential STD testing, counseling, and treatment (sliding scale), and HIV testing, treatment and primary care; Provides specialized health care of women, including pregnancy testing.

OTHER SERVICES: Offers additional clinics at 82 Leland Avenue, San Francisco, CA 94134 and at 2308 Taraval Street, San Francisco, CA 94116, both providing primary physician care.

OPENHOUSE

415-296-8995

415-296-8008

Primary Services: Openhouse enables San Francisco Bay Area LGBT seniors to overcome the unique challenges they face as they age by providing housing, direct services and community programs. Services to reduce isolation and empower LGBT seniors to improve their overall health, well-being and economic security. Openhouse recognizes and affirms that LGBT older adults live at intersections of race, ethnicity, class, culture, HIV status, sexual orientation, gender, gender identity and expression, spirituality and ability. Openhouse is committed to creating a safe environment to encourage and support participants to share our diverse perspectives and identities to foster dynamic community engagement. Case Management, Housing Assistance. 55 Laguna and 95 Laguna: In partnership with Mercy Housing, Openhouse will create the city’s first and the nation’s largest affordable senior housing community welcoming LGBT community members. Must be 55 or older with a household income at or below 50% Area Median Income (AMI) to qualify. Attend Openhouse Workshop http://openhousesf. org/55-laguna-information/

PETS ARE WONDERFUL SUPPORT (PAWS) SAN FRANCISCO

3170 23rd Street, San Francisco, CA 94110

415-979-9550

415-979-9269

Hour of Operation: Monday, Tuesday, Thursday and Friday, 10 a.m. - 1 p.m., 2 p.m. - 6 p.m.

Eligibility: Low-income San Francisco resident, with a diagnosis of a debilitating chronic or terminal illness.

Registration: Accepts 15 new clients every month on a first-come, first-served basis; call on the first business day of the month at 10:00 a.m.

Fee: Free.

Waiting: Contact agency for information.

Primary Services:

Provides assistance to low-income individuals with a debilitating chronic or terminal illness (including HIV/AIDS) to care for their pets, including in-home animal care such as dog-walking, litter box maintenance and aquarium cleaning; transportation for veterinary appointments; subsidized assistance with acute-need veterinary care; pet food and supplies; and educational materials on the risk of zoonotic (animal to human) diseases.

OTHER SERVICES: Offers volunteer opportunities and internships; Provides speakers on related topics; Sponsors an annual fundraiser, “Doggone Fun Run”; publishes a quarterly newsletter, “PAWS Prints.”

POSITIVE RESOURCE CENTER

785 Market Street, Tenth Floor, San Francisco, CA 94103

415-777-0333

415-777-1770

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Individuals with HIV/AIDS who are being treated for severe mental health conditions at contracted SF Mental Health Clinics; San Francisco residents for benefits counseling; San Francisco and Bay Area residents for employment services.

Registration: Call to schedule an appointment.

Fee: Free.

Waiting: Two to three weeks for initial appointment; Some employment-related workshops are drop-in and may be attended before initial appointment.

Primary Services: Provides benefit advocacy for San Francisco residents living with HIV/ AIDS or severe mental health condition and employment services for Bay Area residents with HIV/AIDS. Benefits counseling services cover Social Security Insurance (SSI), Social Security State Disability Insurance (SSDI), CA Assistance Program for Immigrants, Medi-Cal, and Medicare. Assistance is provided from initial application through hearings before administrative law judges; Offers access to CARE/HIPP (Comprehensive AIDS Resources Emergency/Health Insurance Premium Program) to help people pay health insurance premiums when they become disabled with HIV/AIDS; Provides job search skills workshops, resume assistance, computer training, career counseling, legal clinics, client resource area and job placement assistance for people with HIV/AIDS considering work, on-site access to the CA Department of Rehabilitation and assistance in starting a small business.

POTRERO HILL HEALTH CENTER

1050 Wisconsin Street, San Francisco, CA 94107

415-648-3022 or 415-920-1250

415-550-1639

Hour of Operation: 8:30 a.m. to 5:30 p.m., Monday - Friday; a physician on call, 24 hours daily.

Eligibility: Anyone; San Francisco resident for sliding scale fees.

Registration: Walk in or call for an appointment; Proof of income and San Francisco residency is required for sliding scale subsidy.

Fee: Sliding scale; varies according to income, from 20% to 100% of cost; Medi-Cal, Medicare; private insurance accepted.

Waiting: New patient medical appointments are usually scheduled within 3 weeks; Urgent care is usually available on the same or next day.

Primary Services: Offers complete medical services for adults and children, with consultation back-up provided through San Francisco General Hospital. Medical services include prenatal and postpartum care, HIV services such as confidential testing, women’s clinic, teen clinic, pregnancy testing, child clinic, immunizations, nutrition services, STD testing and treatment; Offers limited dental care, including cavity fillings; Provides social work services, including assistance in applying for Medi-Cal; Serves as an enrollment site for the AIDS Drug Assistance Program (ADAP).

PROJECT INFORM

273 9th Street, San Francisco, CA 94103

415-558-8669

NATIONAL HOTLINE: 800-822-7422

LOCAL HOTLINE: 415-558-9051

MAIN RECEPTION: 415-558-8669

415-558-0684

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday; 10:00 a.m. to 4:00 p.m., Saturday (hotline); Message service after hours for call back.

Eligibility: Persons in need.

Registration: Call.

Fee: None; Private donations are requested.

Waiting: None.

Primary Services: Provides HIV/AIDS research and treatment information to individuals and health care providers and works with policy makers to improve HIV/AIDS research and regulatory policies; Sponsors a Treatment Hotline which provides updated HIV/AIDS treatment information and news; Sponsors biannual update town meetings which provide recent HIV treatment information; Advocates for, and develops, policy recommendations for regulatory reform; Offers numerous (75) fact sheets on a variety of relevant topics and publications that include PI Perspective and WISE WORDS, a newsletter published three times a year for women living with HIV; Publications are available in English and Spanish; Offers volunteer opportunities.

PROJECT OPEN HAND

730 Polk Street, San Francisco, CA 94109

415-447-2300

TOLL-FREE CLIENT SERVICES: 800-551-6325

CLIENT SERVICES: 415-447-2326

415-447-2492

Hour of Operation: Grocery Center & Casework Tuesday 9:00 a.m. - 4:00 p.m; Wednesday - Saturday 11:00 a.m. - 4:00 p.m; Client Services: Monday - Friday 9:00 a.m. - 4:00 p.m.

Eligibility: San Francisco resident with symptomatic or disabling HIV/AIDS.

Registration: Call 1-800-551-MEAL for appointments.

Fee: Free.

Waiting: None.

Primary Services: Delivers free hot or frozen meals daily to people with symptomatic or disabling HIV/AIDS. Some menus are available for people with dietary restrictions; Provides free supplemental groceries to people with symptomatic or disabling HIV/AIDS; Offers catering services for events both large and small, including on-site catering at Project Open Hand for evening events of 50-100 people and off-premise catering for groups of 5 - 500 people. Catering service specializes in cocktail receptions, corporate catering, boxed lunches, and buffet or sit-down dinners. For catering information, call: 415-447-2460.

RAFIKI COALITION ON AIDS

415-615-9945

415-615-9943

TTY: 415-568-2082

Hour of Operation: 9:00 a.m. to 5:00 p.m., Tuesday - Friday.

Eligibility: Open to all; service focus is African American; Clean and sober for at least 72 hours prior to admission and remain so during residence; Able to perform activities of independent daily living such as bathing, cleaning, cooking, and walking.

Registration: Contact program for more information.

Fee: 30% of monthly income; will accept residents who have no income (residents must apply for all eligible public benefits and entitlements upon admission).

Waiting: Contact program for more information.

Primary Services: Provides a transitional adult group home primarily for low-income HIV positive African Americans; Offers up to six months of temporary housing and support services to residents in a clean and sober environment; Provides case management, counseling, support groups, social activities, information sessions and volunteer services. Offers comprehensive AIDS/HIV services which include peer counseling; education and risk reduction; transgender case management; and prevention case management; Offers support groups for transgender persons, African-Americans, HIV Positives, HIV Negatives, drug relapse prevention, and AIDS treatment; Serves as an AIDS Drug Assistance Program (ADAP) enrollment site.

SAINT ANTHONY FOUNDATION CLOTHING AND FURNITURE PROGRAM

150 Golden Gate Avenue, San Francisco, CA 94102

415-241-2600

415-440-7770

Hour of Operation: 8:30 a.m. to 4:00 p.m., Monday - Friday (office hours, donation drop-off); Clothing distribution (by lottery) for men: 7:30 a.m. Monday, Tuesday, Wednesday, Friday; For families with children: 10:30 a.m. Monday, Tuesday, Wednesday, Friday; For women: 2:00 p.m. Monday, Tuesday, Wednesday, Friday.

Eligibility: Varies; contact agency for information.

Registration: Varies; contact agency for information.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Distributes clothing, dishes, linens and small appliances to San Francisco families with children and individual men and women in need through referral process; Accepts donations of clothing, household items and working small appliances at warehouse at 101 8th Street (corner of 8th and Mission) during office hours; Home pick-up of donations in SF area is available Monday through Friday depending on donor zip code and available space; Offers cafeteria style meals; Persons with HIV or AIDS who have difficulty standing in line or carrying a tray are eligible to receive a disability card. Please bring a doctor’s note or letter of diagnosis. Operates a free primary care medical clinic for low-income adults, uninsured families and children; Services include adult drop-in care, pediatrics, podiatry clinic, nutrition services, orthopedic services and seasonal flu shots for individuals with a chronic illness; A laboratory and pharmacy are located on site; Offers free Confidential HIV test and free OraQuick Rapid test, with results in 30 minutes.

SAINT MARY’S MEDICAL CENTER SAINT MARY’S HIV SERVICES

2235 Hayes Street, San Francisco, CA 94117

415-750-5500

PROGRAM COORDINATOR: 415-750-5690

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: HIV/AIDS diagnosis.

Registration: Call to arrange an appointment/intake.

Fee: Free.

Waiting: Vary. Contact agency for more information; Private insurance, Medi-Cal and Medicare are accepted; A limited number of uninsured individuals are accepted.

Primary Services: Provides primary care persons with HIV disease; Primary and sub-specialty care is available at the Sister Mary Philippa Health Center. Services include primary case management, HIV treatment advocacy and peer advocacy, and ADAP enrollment; Offers OraQuick Rapid HIV testing.

SAN FRANCISCO AIDS FOUNDATION

1035 Market Street, San Francisco, CA 94103

415-487-3000

CLIENT SERVICES & INFORMATION: 415-487-8000

415-487-3009

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Varies with program; contact agency for information.

Registration: Varies with program; contact agency for information.

Fee: Direct services and publications are free.

Waiting: Contact agency for information.

Primary Services:

Provides a range of free HIV prevention, care and support services. Sexual health services are available for gay, bisexual and transgender men and transgender women at various sites across the city. Services include rapid and RNA HIV testing, asymptomatic STI testing and treatment, hepatitis C testing, hepatitis A and B vaccinations, condom distribution, PrEP and PEP. Substance use harm reduction and mental health counseling services are available for gay, bisexual, transgender, and other men who have sex with men interested in making a change to their drug and/or alcohol use. A broad range of services, including individual counseling, drop-in groups, online resources and community outreach are offered. Abstinence is not required as a treatment goal. Syringe Access Services provides access to needles/syringes and safer drug injection equipment to people who use injection drugs at sites across the city to prevent the spread of HIV and hepatitis C. The Syringe Access Services team also offers clients medical information, wound care and referrals to other programs. Community groups offer social activities, educational programs, and networks of support for young gay and bisexual men of color, long-term survivors (both HIVpositive and HIV- negative), African American men and Latino men and women who live in the Tenderloin/Sixth Street Corridor, gay and bisexual men interested in volunteering and social events, transgender men and women, and men living with HIV. More information available at www.sfaf.org. Clients may access free care services including help accessing medications, rental subsidies, social security, Medicare, Medi-Cal, food stamps and disability insurance. Publications include BETA, HIVresource and prepfacts.org.

50-PLUS

 fiftyplus@sfaf.org

 415-487-3123

BLACK BROTHERS ESTEEM

 bbe@sfaf.org

 415-487-8018

BRIDGEMEN

 jhemming@sfaf.org

 415-241-6706

CLIENT SERVICES

 415-487-8000

DREAAM PROJECT

415-241-5107

 www.facebook.com/DREAAMProjectSF

HIV TESTING SERVICES

 https://twitter.com/testmeSF

LATINO PROGRAMS

 jzepeda@sfaf.org

 415-487-8034

POSITIVE FORCE

 pforce@sfaf.org

 415-241-6702

THE SPEED PROJECT

 tellit@tspsf.com

 415-788-5433

STONEWALL PROJECT

 info@stonewallsf.org

415-487-3100

TRANSLIFE

 tnutall@sfaf.org

415-487-3062

VOLUNTEER SERVICES

 volunteer@sfaf.org

415-487-8014

SAN FRANCISCO COMMUNITY LAND TRUST MARTY’S PLACE

415-399-1490

Hour of Operation: 9:00 a.m. to 5:00 p.m., seven days a week.

Eligibility: Men with HIV/AIDS who are homeless or verging on homelessness, regardless of race, religion or sexual orientation; must be clean and sober.

Registration: Contact Father Richard.

Fee: Residents pay one-third of their income for room and board.

Waiting: Contact program for more information.

Primary Services: Provides an eleven-bed, subsidized, long-term home in the Mission District, which offers a community environment for low-income HIV positive men with nowhere else to live; additional services are secured and managed for residents at their request, as circumstances warrant.

SAN FRANCISCO GENERAL HOSPITAL EARLY ACCESS CLINIC

1001 Potrero Avenue, 1-M3, San Francisco, CA 94110

415-206-8494

415-206-3012

Hour of Operation: 8:30 a.m. to 11:30 a.m. Mondays. 12:45 p.m. to 4:30 p.m. Tuesday, Thursday and Friday.

Registration: Phone to schedule an appointment; walk-in appointments available daily.

Fee: Medi-Cal and Medicare accepted; residents with no insurance pay on sliding scale.

Waiting: Contact agency for information.

Primary Services: Provides rapid access to medical services for individuals who have tested positive for HIV or have AIDS through the Early Access Clinic. The EAC works with each patient to develop an individualized treatment plan and strives to make the patient an active partner in their care through educating them about the laboratory tests used to monitor their HIV infection and discussing the risks and benefits of the various treatment options available to them.

SAN FRANCISCO GENERAL HOSPITAL MEDICAL CENTER (GMC)

1001 Potrero Avenue #1M3, San Francisco, CA 94110

APPOINTMENTS: 415-206-8492

REFERRAL AND ASSISTANCE: 415-206-5166

Hour of Operation: 8:00 a.m. to 12:00 noon, 1:00 p.m. to 5:00 p.m., Monday, Wednesday through Friday; 8:00 a.m. 12:00 noon, 1:00 p.m. to 9:00 p.m., Tuesday.

Eligibility: San Francisco resident. Non-residents without insurance or patients enrolled in health care organizations or insurance plans may be referred to other agencies.

Registration: Outpatient services are by appointment. Appointments are available by calling a patient’s regular service provider, Patient Referral and Assistance, or the clinic.

Fee: Varies. All health insurance coverage including Medi-Cal and Medicare, is accepted.

Waiting: Contact agency for information.

Primary Services: Provides a broad range of diagnostic and treatment services including public health services, primary adult and pediatric care, specialty medicine, laboratory services, AIDS treatment, preventative medicine and other allied support services; Offers regular smoking cessation and stress reduction groups; call 415-206-5166.

SAN FRANCISCO GENERAL HOSPITAL POSITIVE HEALTH PROGRAM - WARD 86

995 Potrero Avenue, 6th Floor, San Francisco, CA 94110

MAIN 415-206-2400

APPOINTMENTS: 415-206-2403

Hour of Operation: Monday, Tuesday, Thursday, Friday – 8am-5pm, closed 12:00 - 12:45 p.m.; Wednesday, 9a.m. - 5 p.m., closed 12:00 - 12:45 p.m. Note: The clinic opens at 10:00am on the first Friday of every month.

Eligibility: HIV positive adults; oncology patients; hematology patients.

Registration: Call for an appointment.

Fee: Sliding scale; Medi-Cal accepted; free services for low-income adults.

Waiting: There is a short waiting period.

Primary Services: Provides a full range of primary medical care and programs for individuals with HIV, cancer and hematology conditions. Services include dayinfusion services, diagnostic workups, pharmacist consultations, laboratory service, acute crisis intervention and mental health referrals; Other services include mental health counseling, psychiatry, and substance use counseling; Programs include the HIV/AIDS Clinic; Research Consultation Clinic, which provides information to people with HIV; Women’s HIV/AIDS Clinic; Lymphoma Clinic; general hematology; HIV diet and nutrition counseling; HIV Oncology Clinic; HIV Dermatology Clinic; HIV Metabolism/Wasting management; Neurology Clinic; HIV/AIDS Psychiatric Services; Prescription Drug Refill Clinic and Pharmacy Services; cytomegalovirus (CMV) management services; home visits and hospice care; and intravenous (IV) infusion services; Serves as an enrollment site for the AIDS Drug Assistance Program (ADAP).

SAN FRANCISCO GENERAL HOSPITAL SUBSTANCE ABUSE SERVICES

995 Potrero, San Francisco, CA 94110 (client entrance)

STOP: 415-502-5777

STONEWALL: 415-502-1999

OTOP PROGRAM: 415-206-8412 (at SFGH, Ward 93)

FACET PROGRAM: 415-563-9816

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: San Francisco resident; age 18 or older; substance users.

Registration: Referral needed from provider for the Opiate Treatment Outpatient Program (OTOP).

Fee: Sliding scale for OTOP and STOP; no fees for STOP.

Waiting: Varies for STOP. Contact agency for information.

Primary Services: Provides outpatient detoxification treatment, with emphasis on treating injection drug users and other substance users through OTOP. Social, psychiatric, and medical services are available. Program includes methadone-assisted detoxification, including 30-day and 90-day gradual withdrawal. Maintenance treatment available for individuals with longterm opiate addiction, with a special focus on treating patients with HIV disease, as well as six-month methadone-assisted detoxification for people with HIV disease who are addicted to heroin and other opiates. Provides treatment for people with cocaine, amphetamine, or other stimulant abuse problems through STOP. Provides health care for medical and psychiatric problems for patients with HIV disease. Provides comprehensive services to pregnant women who are opiate or stimulant abusers through FACET, including prenatal and postpartum medical and substance abuse treatment, and prenatal and parenting classes for pregnant women. Offers harm reduction program for gay, bisexual, transgender, or questioning men who have questions about speed or need help dealing with speed through Stonewall Project. Individuals do not have to be clean and sober to participate.

SAN FRANCISCO LESBIAN, GAY, BISEXUAL, AND TRANSGENDER CENTER

1800 Market Street, San Francisco, CA 94102

415-865-5555

415-865-5501

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday (Administration).

Eligibility: None.

Registration: Contact the Center for registration information for its various programs.

Fee: Membership level fees.

Waiting: None.

Primary Services: Offers programs and services for LGBT people, their friends and families, including Economic and Workforce Development; Arts, Culture and Social Activities; Children, Youth and Families; Health & Wellness; Building Services; and Community Development; Provides space for community meetings and special events.

SAN FRANCISCO SUICIDE PREVENTION

415-984-1900

24-HOUR CRISIS LINE: 415-781-0500

DRUG INFORMATION LINE: 415-362-3400

RELAPSE LINE: 415-834-1144

AIDS/HIV NIGHTLINE: 415-434-AIDS or 1-800-273-AIDS / LÍNEA DE APOYO: 415-989-5212 or 1-800-303-7432 /

TTY FOR ALL SERVICES: (415) 227-0245

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday - Friday (Administration); Crisis Line: 24 hours; AIDS/HIV Nightline in English: 5:00 p.m. – 5:00 a.m.; SIDA/VIH Línea de Apoyo en Español: 6:00 p.m. – 10:00 p.m.; To volunteer: 415-984-1900 x117.

Eligibility: None.

Fee: None.

Waiting: None.

Primary Services: Offers telephone intervention to people experiencing suicidal crisis; general counseling services for people struggling with grief and other related issues; HIV/AIDS nightline. Services provided 24 hours a day by trained volunteers, under the supervision of a multidisciplinary staff.

SHANTI

730 Polk Street 3rd floor, San Francisco, CA 94109

415-674-4700

415-674-0373

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: People with AIDS/HIV who are San Francisco residents; must have a letter of diagnosis.

Registration: Call for intake.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Provides intake and assessment, information and referral, and integrated case management services; Provides a 16-week workshop series, and drop-in groups including HIV/Hepatitis C co-infection group, and individual counseling; Offers Volunteer Services to provide emotional and practical support, including house cleaning and errands; Offers the Activities Program, which provides free tickets to movies; cultural and educational events; and social activities. Note: Shanti collaborates with Westside CMH and Project Open Hand as partners in the Shanti-Westside ICM collaboration to ensure that people with HIV/AIDS have access to direct primary health care services, medical case management, and nutritional counseling through a single registration and assessment process.

SHELTER PLUS CARE PROGRAM

1440 Harrison Street, San Francisco, CA 94103

415-558-1980

415-558-2834

TTY: 415-557-5214

Hour of Operation: 8:30 a.m. - 5:00 p.m. Monday - Friday.

Eligibility: Homeless resident of San Francisco and have one or more special needs related to substance abuse, mental illness or symptomatic HIV/AIDS.

Registration: Apply through one of the Shelter Plus Care application agencies.

Fee: Rent is 30% of household income.

Waiting: Contact agency for information.

Primary Services: Provides rent subsidies for homeless persons with disabilities and their families in connection with supportive services funded from other sources; Offers supportive services including case management, basic living skills, representative payee and money management, benefits advocacy, substance abuse intake/assessment, support groups, crisis intervention, specialized mental health services, and vocational training.

SOUTH OF MARKET HEALTH CENTER

229 7th Street, San Francisco, CA 94103

415-503-6000

DENTAL: Extension 1800 / 415-503-6099

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday – Thursday; 8:00 a.m. to 3:30 p.m. Friday and Saturday. Closed Sunday.

Eligibility: San Francisco resident.

Registration: Walk in during drop-in hours or apply by phone; appointment preferred.

Fee: Varies according to income; Medi-Cal, Medicare, private insurance accepted.

Waiting: Call for an appointment or drop-in.

Primary Services: Provides primary health care for adults, including prenatal care, family planning, pregnancy testing, pediatrics, dolescent medicine, gastrointestinal services, podiatry, tuberculosis (TB) screening, HIV testing, treatment and counseling, STD testing and treatment, vision and hearing screening. Also provides individual, family, and child mental health counseling and referrals to other services; Offers comprehensive dental care. Call for an appointment.

SOUTH VAN NESS ADULT BEHAVIORAL HEALTH SERVICES – HIV MENTAL HEALTH CASE MANAGEMENT PROGRAM

755 South Van Ness Avenue, San Francisco, CA 94110

415-642-4580

Hour of Operation: 8:00 a.m. to 8:30 p.m., Monday, Wednesday; 8:00 a.m. to 5:00 p.m., Tuesday and Friday; 8:00 a.m. to 7:30 p.m., Thursday.

Eligibility: HIV positive San Francisco residents who meet specific program criteria.

Registration: Individuals interested in the HIV Mental Health Case Management can call the Duty Officer, Monday through Friday from 9:30 a.m. to 4:30 p.m. at 415-292-1500.

Fee: Free to those who are uninsured; Medi-Cal accepted.

Waiting: Varies by program; contact agency for more information.

Primary Services: Provides specialized mental health services for San Francisco adults on an outpatient basis through the San Francisco Department of Public Health, Community Behavioral Services; Provides group therapy as well as psychiatric services to individuals with mental health issues through the HIV Mental Health Case Management Program; Provides an Alcoholic Anonymous meeting each Wednesday at 7:00 p.m. (open to all).

SOUTHEAST HEALTH CENTER HIV EARLY INTERVENTION PROGRAM

2401 Keith Street, San Francisco, CA 94124

415-671-7000

415-822-3620

Hour of Operation: 8:00 a.m. to 5:00 p.m., Monday, Tuesday, Thursday and Friday; 8:00 a.m. to 12:00 noon, 3rd Wednesday of each month; 1:00 p.m. to 3:00 p.m., Monday, Tuesday, Thursday and Friday Drop-In Clinic.

Eligibility: San Francisco resident.

Registration: Appointment necessary for all services except drop-in services.

Fee: Sliding scale, Medi-Cal, Medicare, private insurance accepted.

Waiting: New patient medical appointments usually within 2 weeks.

Primary Services:

Provides confidential HIV testing and HIV primary care services, psychosocial support, case management, health education and medication adherence support, mental health and substance use counseling/ therapy, STD testing and counseling, and hepatitis testing; Services as an AIDS Drug Assistance Program (ADAP) enrollment site.

OTHER SERVICES: Provides urgent care services, immunizations, tuberculosis screening, hypertension screening, diabetes screening, family planning, general nutritional services, dental care for children and adults, podiatry care, pregnancy testing and counseling, and prenatal care.

ST. JAMES INFIRMARY

1372 Mission Street, San Francisco, CA 94103

415-554-8494

415.554.8444

APPOINTMENTS: 415-554-9634

Hour of Operation: Contact agency for information.

Eligibility: Sex Workers (female, male, and transgender), their current partner(s), and their children (Medical Services for Adolescent and above only) who live and work within the San Francisco Bay Area.

Registration: Drop-in.

Fee: None.

Waiting: Contact agency for information.

Primary Services:

Provides HIV and other STD counseling and testing, peer counseling, psychotherapy, holistic services, transgender hormone therapy, shelter referrals and linkage, needle exchange and harm reduction supplies.

OTHER SERVICES: Training and support groups for sex workers, community outreach; Food and clothing exchange.

STOP AIDS PROJECT/POSITIVE LIVING FOR US (PLUS)

1035 Market Street (at 15th Street), San Francisco, CA 94114

415-487-3000

415-575-0166

Hour of Operation: PLUS occurs quarterly. Check the EVENTS link on the left side of the page to see all the PLUS seminars coming up.

Eligibility: HIV positive individuals and their families; must be able to attend entire weekend seminar.

Registration: Call for registration and to verify seminar location.

Fee: Free.

Waiting: None.

Primary Services:

Conducts educational and practical workshops for individuals who have recently tested HIV positive and need guidance on making informed decisions; Topics include HIV pathogenesis, acupuncture and Chinese medicine, drug treatment options, stress management, nutrition, insurance, public benefits, sexuality and dating, and addiction recovery.

OTHER SERVICES: Offers volunteer opportunities.

TOM WADDELL HEALTH CENTER

230 Golden Gate (at Leavenworth), San Francisco, CA 94102

415-355-7400

MEDICAL RECORDS: 415-355-7407

ADVICE NURSE: 415-355-7406

Hour of Operation: Depends on service, contact agency for information.

Eligibility: For primary care, must be San Francisco resident who is uninsured, homeless or marginally housed, with multiple medical problems including substance abuse and mental illness. Patients may be required to register for Healthy San Francisco; For urgent care, San Francisco residents with an acute medical problem who are unable to access care in a routine setting. It is not necessary to have Primary Care at TWHC to access Urgent Care.

Registration: Walk-in for triage to same day Urgent Care Visit; Call to ask about the process and availability for primary care clinics.

Fee: Healthy San Francisco; Medi-Cal and Medicare accepted, as well as some private insurance.

Waiting: First Primary Care appointment, within one month of intake.

Primary Services: Provides primary and urgent care, including tuberculosis testing, hepatitis, HIV and other STD testing; Provides case management; Offers transgender health-specific services; Serves as an AIDS Drug Assistance Program (ADAP) enrollment site.

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO 360: THE POSITIVE CARE CENTER AT UCSF & MEN OF COLOR PROGRAM

350 Parnassus Avenue, Suite 908, San Francisco, CA 94143-0378

415-353-2119

AFTER-HOURS: 415-476-1000

(415)353-2406

Hour of Operation: 8:30 a.m. - noon, 1:00 - 5:00 p.m. Monday - Friday.

Eligibility: Individuals who are HIV positive or have AIDS; Primarily African American Men.

Registration: Call for an appointment.

Fee: Varies; Medi-Cal, Medicaid and private insurance are accepted.

Waiting: Contact agency for information.

Primary Services: Provides health care services for individuals who living with HIV/AIDS, including inpatient and outpatient medical evaluation and treatment, medical case management, and medical, nutrition and pharmacy consultation services via telemedicine technology; Offers assistance with benefits; counseling for patients and their families; and referrals to community agencies; Offers research protocols; Serves as an AIDS Drug Assistance Program (ADAP) enrollment site for 360 PCP patients. Provides coordinated outreach, health education, case management, and health care delivery; Offers psycho-social support group for heterosexual HIV positive African American men.

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO AIDS SUBSTANCE ABUSE PROGRAM

1930 Market Street, San Francisco, CA 94102

415-476-3902

HIV ANTIBODY TESTING: 415-502-8378

415-476-3655

Hour of Operation: 8:30 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: Low-income San Francisco resident with HIV or at risk of infection, with substance abuse issues.

Registration: Drop-in Thursdays at 10:00 am.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Provides assessments and intervention related to substance abuse for people with HIV or at risk of infection; Services include drug counseling, relapse prevention, and case management; Offers mutual support group for individuals with substance issues, including HIV concerns, meets from 10:30 a.m. to noon on Thursdays. Arrive at 10:00 a.m. to meet with staff; Offers free anonymous and confidential OraQuick rapid HIV testing; results in 30 minutes.

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO ALLIANCE HEALTH PROJECT (formerly AIDS Health Project)

1930 Market Street, San Francisco, CA 94102

415-476-3902

HIV ANTIBODY TESTING: 415-502-8378 / 415-476-3655

TTY: 415-476-3587

Hour of Operation: Call for appointment for sites and times to access services: 415-502-TEST.

Eligibility: Anyone for most services.

Registration: Not required for HIV testing. Most services require intake interview.

Fee: None.

Waiting: Contact agency for more information.

Primary Services: Offers free, anonymous, and confidential HIV antibody testing at various times throughout San Francisco, including Oraquick HIV Rapid Test (results in about 20 minutes); Provides limited STD testing (gonorrhea & chlamydia only) to gay and bisexual men, MSMs and transmen; Qualifications for a free STD test is based on risk assessment; Provides HIV/STD prevention and testing education, and referrals to various other types of HIVand STD prevention services in Northern California; Provides mental health services, counseling, and psychiatry for people with HIV. For more information call 415-476-3598; Offers 10 and 12-week support groups and workshops, including Asymptomatic HIV Positive (anyone who is positive and asymptomatic), and HIV Negative (gay and bisexual men).

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO MOUNT ZION MEDICAL CENTER TEEN SERVICES

2330 Post Street, #320, San Francisco, CA 94115

415-885-7478

415-885-3790

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday - Friday.

Eligibility: Youth age 19 and under; prenatal care through age 21.

Registration: Call for an appointment. Same day appointments are available.

Fee: Medi-Cal accepted: Free for sexually related conditions (STD/HIV testing, pregnancy testing).

Waiting: Contact agency for information.

Primary Services: Provides confidential screening and treatment for STDs, HIV testing (results in 2 weeks), pregnancy testing, birth control, prenatal care, and medical exams; Offers counseling, case management, referrals, and HIV/ STD education and prevention information; Offers Sensitive Services Medi-Cal (a free and confidential Medi-Cal plan for youth age 12 to 21, regardless of income, with sexuality related conditions) through Teen Services.

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO OPTIONS PROJECT

415-502-8100

Hour of Operation: Office hours: 7:30 a.m. to 4:00 p.m., Monday – Friday; Clinic hours: 7:30 a.m. - 10:30 a.m.

Eligibility: 18 years-old or older; HIV negative, possible recent seroconversion or newly-diagnosed HIV positive.

Registration: Call for an eligibility interview.

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Offers a clinical study to people who have been exposed to HIV and experiencing primary HIV infection symptoms and for individuals who have tested positive within a year of their negative results; Provides HIV antibody and viral load testing to individuals who qualify after an intake interview; Also offers state-of-the-art treatment options within a clinical research setting to persons who have recently tested positive for HIV; Participants receive free tests, blood work, counseling, treatments and referrals to clinical care.

UNIVERSITY OF CALIFORNIA, SAN FRANCISCO WOMEN’S AND CHILDREN’S SPECIALTY PROGRAM – WOMEN’S SERVICES

350 Parnassus Avenue, Suite 908, San Francisco, CA 94143-0378

415-353-2119

PEDIATRIC APPOINTMENTS: 415-476-9373

AFTER-HOURS: 415-476-1000

Hour of Operation: 8:00 a.m. to 12:00 noon, Wednesday (clinic); 8:30 a.m. – Noon and 1:00- 4:30 p.m., Monday - Friday (telephone).

Eligibility: HIV positive women and their children.

Registration: Call for an appointment.

Fee: Medi-Cal and Medicare, and all insurance accepted.

Waiting: Contact agency for information.

Primary Services: Provides primary medical care for women with HIV (particularly advanced disease), and primary pediatric care for their children (regardless of HIV status). Services include medical consultations with infectious disease specialists specifically trained to detect and treat opportunistic infections, gynecological care including colposcopy, nutritional counseling, psycho-social assessments and support from licensed clinical social workers; legal counseling for wills, power of attorney, housing and guardianship; pediatric care including specialty care for children affected by HIV, with HIV disease or at risk of infection; Provides on-site child care; Offers high-risk obstetric clinic and access to clinical trials.

UNIVERSITY OF PACIFIC DUGONI SCHOOL OF DENTISTRY

155 Fifth Street, San Francisco, CA 94103

415.929.6400

415-929-6654

SAN FRANCISCO CLINIC: 415-929-6501

Hour of Operation: Monday - Friday, 9:00 a.m. to 5:00 p.m.

Eligibility: HIV positive resident of San Francisco; Documented financial need.

Registration: Call to schedule an appointment; Required documentation includes: Letter of diagnosis, proof of income and proof of residency; Current blood test results and additional documentation should be provided at the time of intake appointment.

Fee: Services are provided at no charge to eligible patients. For procedures not covered by the Ryan White program, financing is available for those who qualify.

Waiting: Contact agency for information.

Primary Services: Provides preventive treatment, same-day emergency dental care, fillings, root canals, dentures, and oral surgery; Oral health care is provided by student dentists partnering with dental school faculty members.

VETERANS AFFAIRS MEDICAL CENTER

401 Third Street, San Francisco, CA 94103

415-551-7312

4150 Clement Street, San Francisco, CA 94121

415-750-2127 / METHADONE CLINIC: -415-750-2050 / INPATIENT UNIT: 415-750-2075

4150 Clement Street, Building 203 IB Module 2, San Francisco, CA 94121

415-750-6902 / APPOINTMENTS: 415-221-4810, ext. 3223

Hour of Operation: Contact specific program for information.

Eligibility: Contact specific program for information.

Registration: Contact specific program for information.

Fee: Contact specific program for information.

Waiting: Contact specific program for information.

Primary Services:

Locates and links homeless veterans to services; Offers the Healthcare for Homeless Veterans program, which provides crisis intervention, outreach, case management, sobriety support groups, education classes, outpatient psychiatric and nursing care, and work therapy; Provides clinical and behavioral services in a work-focused program through the Compensated Work Therapy (CWT) Program; Offers case management, individual and vocational counseling, and enrollment in appropriate treatment programs. Contracts are set up with local businesses for veterans to work on-site while still benefiting from the therapeutic component of the CTW program; Helps to place veterans in a supportive housing situation with other veterans to learn skills in cooperation, budgeting, relapse prevention, and daily living; Serves as an application agency for the San Francisco Shelter Plus Care Program which is a federal funded subsidized housing program for homeless individuals and families. Provides substance abuse treatment programs for veterans; Outpatient clinics offer individual, family and group counseling, antabuse prescriptions, a methadone clinic (maintenance), complete education series including family education, optional and recreational activities; Operates intensive outpatient unit, which provides a variable length of stay treatment program averaging 14 days. Clients must be sober before admittance. Services include individual, family and group therapy, occupational therapy, an AA study group, optional antabuse prescriptions, and a 2-year outpatient follow-up program; Offers free confidential HIV testing; Offers free sexually transmitted disease (STD) testing; Offers free hepatitis testing. Provide comprehensive, state-of-the-art, primary medical care; Provides for veterans only STD and HIV testing, and treatment; Offers a 120-bed Nursing Home Unit with respite and hospice care, an ambulatory infusion center, and a home care program provide extended community based services.

OTHER SERVICES: Offers treatment programs for alcoholism, heroin addiction, and cocaine abuse for non-veterans if they are willing to participate in medical studies.

WESTSIDE COMMUNITY SERVICES WESTSIDE HOME-BASED AIDS CASE MANAGEMENT & HOME CARE PROGRAM

1153 Oak Street, San Francisco, CA 94117

415-355-0311

415-355-0349

Hour of Operation: 8:30 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Individuals with AIDS or symptomatic HIV disease, based on medical criteria.

Registration: Referrals are accepted by telephone between 1:00 p.m. - 5:00 p.m., Monday - Friday. Call (415) 355-0311 for the “Officer of the Day.”

Fee: Free.

Waiting: Contact agency for information.

Primary Services: Provides comprehensive case management and other services through the state Medi-Cal Waiver Program (MCWP) and Case Management Program (CMP); Other services for disabled HIV clients include medical component and home care; home health attendant care; client advocacy; education/prevention materials; Offers free confidential HIV testing.

WOMEN ORGANIZED TO RESIST LIFE-THREATENING DISEASE (WORLD)

449 15th Street, Suite 303, Oakland, CA 94612

510-986-0340

510-986-0341

Hour of Operation: 10:00 a.m. - 4:00 p.m. Monday, Tuesday, Thursday; 11:00 a.m. - 4:00 p.m. Wednesday; HIV University classes are scheduled to fit the needs of the students.

Eligibility: HIV positive women and youth; Anyone for most of the informational services.

Registration: An application process assesses the needs and interests of each HIV University student. Classes are formed based on common interests and needs.

Fee: Free for HIV positive women. Other fees vary.

Waiting: Contact agency for information.

Primary Services:

Provides public information and education about AIDS and HIV with an emphasis on women and AIDS; Offers educational retreats for women with HIV and referrals to AIDS service organizations in the Bay Area (including support groups); Offers support groups for people with HIV including ones for women, and heterosexuals. Call for schedule; Offers peer advocacy and support including assisting women in accessing services and accompanying them to medical appointments; Sponsors the HIV University which creates, organizes, and facilitates an HIV/AIDS education program for women with HIV. Course subject matter and program duration is agreed upon by the participants (students).

OTHER SERVICES: Offers day care for children of the HIV University participants; Publishes the “WORLD Newsletter,” written by and for women with HIV; Offers speakers on issues related to women and AIDS.

ZEN HOSPICE PROJECT

273 Page Street, San Francisco, CA 94102

415-913-7682

415-374-7458

Hour of Operation: 9:00 a.m. to 5:00 p.m., Monday – Friday.

Eligibility: Individuals with a hospice diagnosis.

Registration: Call for a volunteer application, residence application or to apply for workshop.

Fee: Contact agency for information.

Waiting: Contact agency for information.

Primary Services: Organizes programs dedicated to the care of terminally ill individuals including people with AIDS or cancer; Recruits, trains and places hospice volunteers at Laguna Honda Hospital and Guest House Residence; Offers workshops and speakers on aspects of hospice care.

Community Leadership Messages

"We would not be where we are without the leadership of the department of health."

Jeff Sheehy
Director
UCSF San Francisco AIDS Research Institute

"Boldness’ means we speak up in the face of doubt and adversity. We did that in the 1980s, when the HIV epidemic first appeared. We did that in 2010, when we were the first to recommend treatment for all persons living with HIV. We’re doing it now, with the current research and studies we have toward finding a cure, with vaccine research, and being at the forefront of PrEP"

Diane Havlir, MD
Professor of Medicine
UCSF School of Medicine

"Speaking out about the link between HIV/AIDS and its social drivers – housing, mental illness and substance abuse – will be crucial as a part of our work to get to zero HIV infections, zero HIV deaths, and zero HIV stigma"

Austin Padilla
Founding Member
Getting to Zero – San Francisco

"People ask us what the ‘special sauce’ is that accounts for San Francisco’s success against HIV. It’s the full engagement of all segments of society -- activists, providers, researchers, and the SF government – all working toward a common goal."

Susan Buchbinder, MD
Director, Bridge HIV, San Francisco Department of Public Health
Clinical Professor, Medicine and Epidemiology

"We have made tremendous progress in HIV prevention and treatment, but now is not the time to let up on our efforts and declare victory… With a little more time, effort, resources, and teamwork, we can fully realize the benefits of these highly effective prevention and treatment tools and be the first city to get to zero."

Barbara Garcia
Director of Health
San Francisco Department of Public Health

"The devastating impact of HIV continues to spread around the world despite access to treatment, care and support. It’s imperative that we continue to research new ways to prevent HIV infection"

Robert Grant, MD, MPH
Chief Medical Officer
San Francisco AIDS Foundation

"Our work is not done until the disparities among vulnerable populations living with or at risk for HIV are eliminated"

Dana Van Gorder
Executive Director
Project Inform

"We don't believe in doing things top-down here," said Scott Weiner, a member of the city's Board of Supervisors or city council. "The reason San Francisco has had so much success is not because city government saying 'this is what we’re going to do,' but because of an amazing coalition of community-based advocates."

Scott Weiner
Member
San Francisco Board of Supervisors and City Council

"To the extent San Francisco has been a sanctuary for so many different people and issues, I think that we should aim to be a sanctuary where there are no new HIV/AIDS infections here in San Francisco"

David Campos
Member
San Francisco Board of Supervisors and City Council

"I'm involved with Getting To Zero because achieving the three goals of GTZ will save and transform the lives of thousands of San Franciscans."

Chip Supanich
Member
HIV Community Planning Council and Shanti

"Getting to Zero is also a call to action for health equity in HIV prevention, care, and treatment for all of our communities."

Scott Hyman, MD
Member
Getting to Zero Steering Committee; Bridge HIV

Thank You to our Donors